From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3834094031
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3834094031
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Alamo, Heathrow Airport Car hire

Alamo 300+ ratings, 2 reviews

London, England, United Kingdom

2.0 / 10 Poor

Alamo - Heathrow Airport Information, Car hire Instructions & Policies

Address

Northern Perimeter Road, Hounslow, London, UK, TW6 2RY

Telephone

Pick-up Instructions

Serviced by Enterprise. Please take shuttle service to Northern Perimeter road.

Drop-off Instructions

Serviced by Enterprise. Please take shuttle service to Northern Perimeter road.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -00:00
05:00 -00:00
05:00 -00:00
05:00 -00:00
05:00 -00:00
05:00 -00:00
05:00 -00:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

UK Driving License(with DVLA check code/DVLA endorsement record)

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full Driving License issued in United Kingdom

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Show More

Austria

Belgium

Croatia

Czech Republic

Denmark

France

Germany

Italy

Netherlands

Poland

Slovakia

Slovenia

Spain

Switzerland

GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Ford Tourneo Custom

Ireland

GBP 300 per rental
Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to following countries is not allowed:
Ireland

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Hyundai I30,Chevrolet Sail Nb,Kia Ceed,Fiat Egea,Vauxhall Corsa,Vauxhall Corsa,Vauxhall Corsa,Vauxhall Corsa,Renault Clio Matic,Vauxhall Corsa,Volkswagen T Roc,Peugeot 3008,Kia Picanto,Fiat 500,Vauxhall Insignia,Toyota Corolla,Peugeot 301 Diesel,Peugeot 508,

EUR 1350 for Renault Master,Toyota Alphard,Renault Trafic Combi,Volkswagen Caddy,Kia Sedona,Skoda Kodiaq 5+2,Vauxhall Vivaro,Ford S-max,Renault Traffic,

EUR 1400 for Mercedes A-class,1er Bmw,

GBP 2000 for other car models.

GBP 2000 for Mercedes A-class,1er Bmw,Leaf 500e Icon Mini Cooper,Mustang Mach E,Range Rover Evoque Auto O Similar,Volvo Xc60,Toyota Alphard,Renault Trafic Combi,Volkswagen T Roc,Peugeot 3008,Mg,Toyota C-hr,Vauxhall Grandland X,Volkswagen T-cross,Toyota C-hr,Skoda Kodiaq 5+2,Mercedes E-class,Mercedes E-class,Bmw Ix,Bmw X3,Ford Tourneo Custom,Renault Trafic,Audi A6 E-tron,Bmw 5 Series,Bmw 5 Series,Mercedes C Class,Mercedes C-class,Bmw Ix1 Electric,Mercedes Benz Glc,Vauxhall Insignia,Skoda Octavia,Toyota Corolla,Peugeot 301 Diesel,Peugeot 508,Volvo Xc40,Ford Kuga,Mazda Cx-5,Hyundai Tucson,Renault Traffic,Audi E-tron 55 Electric,Mercedes S350d Amg Line Premium Plus - Make & Model Guaranteed,Mercedes S-class,Ford Kuga Avec Pneus Hivers,Range Rover Sport,

GBP 1500 for Nissan Leaf,F2 Toyota Auris Hybrid,Hyundai Ioniq,Kia Ceed,Renault Symbol Diesel,Fiat Egea,Peugeot E-2008,Renault Captur,Seat Arona,Fiat Egea Cross,Vauxhall Corsa,Vauxhall Corsa,Renault Zoe,Toyota Yaris Hybrid O Similar,Renault Clio Matic,Vauxhall Corsa,Fiat 500,

GBP 1500-2000 for Renault Master,Volkswagen Caddy,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Vauxhall Vivaro,

Theft Insurance Excess differs by car model:

GBP 2000 for Mercedes A-class,1er Bmw,Leaf 500e Icon Mini Cooper,Mustang Mach E,Range Rover Evoque Auto O Similar,Volvo Xc60,Toyota Alphard,Renault Trafic Combi,Volkswagen T Roc,Peugeot 3008,Mg,Toyota C-hr,Vauxhall Grandland X,Volkswagen T-cross,Toyota C-hr,Skoda Kodiaq 5+2,Mercedes E-class,Mercedes E-class,Bmw Ix,Bmw X3,Ford Tourneo Custom,Renault Trafic,Audi A6 E-tron,Bmw 5 Series,Bmw 5 Series,Mercedes C Class,Mercedes C-class,Bmw Ix1 Electric,Mercedes Benz Glc,Vauxhall Insignia,Skoda Octavia,Toyota Corolla,Peugeot 301 Diesel,Peugeot 508,Volvo Xc40,Ford Kuga,Mazda Cx-5,Hyundai Tucson,Renault Traffic,Audi E-tron 55 Electric,Mercedes S350d Amg Line Premium Plus - Make & Model Guaranteed,Mercedes S-class,Ford Kuga Avec Pneus Hivers,Range Rover Sport,

GBP 1500 for Nissan Leaf,F2 Toyota Auris Hybrid,Hyundai Ioniq,Kia Ceed,Renault Symbol Diesel,Fiat Egea,Peugeot E-2008,Renault Captur,Seat Arona,Fiat Egea Cross,Vauxhall Corsa,Vauxhall Corsa,Renault Zoe,Toyota Yaris Hybrid O Similar,Renault Clio Matic,Vauxhall Corsa,Fiat 500,

GBP 1500-2000 for Renault Master,Volkswagen Caddy,Mercedes Sprinter Luton With Tail-lift,Mercedes Sprinter Long Wheelbase,Ford Luton Van,Vauxhall Vivaro,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 km from Heathrow Airport T1-t4

0.4 km from Heathrow Airport

2.5 km from Heathrow Airport T5

Railway Stations

19.6 km from Paddington Station

21.4 km from Victoria Station

22.9 km from Euston Station

Hotels

18.2 km from Copthorne Tara Hotel London Kensington

18.5 km from Seraphine London Kensington Garden Hotel

18.7 km from Millennium Gloucester Hotel London

Other Landmarks

22.7 km from Trafalgar Square

22.8 km from Big Ben

26.1 km from Tower Of London

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 51.472428 -0.450725

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 2.0 / 10 Poor

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • Celeste Jack

    London

    2 /10 Poor

    Reviewed: Saturday, February 1, 2025

    The staff did not thoroughly explain the car's condition when we picked it up. We paid extra to upgrade the car and were misled into using the wrong fuel, which resulted in two towing incidents. We waited 10 hours on the highway. Compared to my previous experience with Enterprise, this was terrible. Think twice before renting from them. We were charged over 6000 RMB for car damages. Although we bought comprehensive insurance from Zuzuche that includes roadside assistance, they later refused to cover it. It was very frustrating as they only offered a 200 RMB compensation. We refused to settle and will definitely file a complaint against Zuzuche for deceptive practices. Others who face similar issues should also stand up and not tolerate non-compensation. Be cautious if you consider buying their full insurance, as they won't cover road assistance when needed. Road assistance abroad is very expensive. Why did I buy the full insurance in the first place?
    Read More >
  • Oswald Norris

    London

    2 /10 Poor

    Reviewed: Saturday, February 1, 2025

    The staff did not thoroughly inspect the car during pickup. We paid extra to upgrade the car and were misled to add the wrong fuel, resulting in two tows and a 10-hour wait on the highway. Compared to our previous experience with Enterprise, it was really poor. If you plan to rent from them, think twice. We were charged over 6000 RMB for car damage. The full insurance we bought from Zuzuche included roadside assistance, but later Zuzuche refused to cover it. It's so infuriating that they want to brush us off with 200 RMB. We will definitely complain to the consumer hotline about Zuzuche's deceitful practices. Anyone else who encounters this should also stand up and not compromise. Be especially cautious if you're considering their full insurance—it doesn't cover roadside assistance, which is very expensive abroad. So what's the point of buying it?
    Read More >
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