Alamo, Vienna International Airport Car hire

3% OFF

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Vienna International Airport Information, Car hire Instructions & Policies

Address

VIENNA AIRPORT, PARKING GARAGE 4, VIENNA, 1300, AT

Telephone

+43 1700733432

Pick-up Instructions

The Alamo - Vienna International Airport car hire location is in terminal

You can walk to the counter of Alamo - Vienna International Airport car hire.

Upon entering the Arrivals Hall sliding doors, please take an immediate left. You will walk approximately 150 meters to our counter along the left wall.

Drop-off Instructions

Please follow the 'Rental Car Return' instruction sign to return the vehicle to the car parking lot of Enterprise.The specific location can consult the staff when taking the car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -22:45	08:00 -22:45	08:00 -20:00	08:00 -20:00	08:00 -22:45	08:00 -22:45	08:00 -22:45

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + Notarization of local language

Driving License of the Peoples's Republic of China, Taiwan Driving License in China are not allowed for rentals in Austria

Driving licences from the following countries are not recognized in Austria: Afghanistan, Bolivia, Burundi, Cameroon, China, Costa Rica, El Salvador, Indonesia, Kosovo, Libya, Nepal, Nicaragua, Solomon Islands, Somalia, Sudan, Tanzania, Tonga, Yemen.

For local renters, you need to bring:

Full Driving License issued in Austria

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Germany Hungary Slovakia Switzerland Liechtenstein Italy Croatia Slovenia France Show More Germany Hungary Slovakia Switzerland Liechtenstein Italy Croatia Slovenia France Spain Portugal Andorra Monaco Luxembourg Belgium Netherlands Denmark United Kingdom Ireland Czech Republic Norway Finland Sweden Poland	EUR 21 per day

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Toyota Yaris	Slovenia Italy Germany Switzerland France Croatia	EUR 35 per day

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-2200 for other car models.

EUR 960 for Toyota C Hr,Opel Mokka,Volkswagen T-roc,Volkswagen T-cross,Toyota Auris Ts,Ford Focus,Toyota Yaris,Volkswagen T Roc,Renault Captur,Nissan Qashqai,Peugeot 3008,Volkwagen Touran,Renault Scenic 1.3 Or Similar,Peugeot 508,Dacia Jogger,Hyundai I10,

EUR 1200 for Skoda Octavia,Bmw 3,Hyundai Tucson,Bmw 3 Series,Bmw 3 Series,Xc60 Plug Inhybrid,Benz Vito,Hyundai H1,Volkswagen Passat,Vauxhall Insignia,Volvo Xc40,Ford Kuga,Volkswagen Passat Variant,Ford Focus,

Theft Insurance Excess differs by car model:

EUR 2400 for Toyota C Hr,Opel Mokka,Volkswagen T-roc,Volkswagen T-cross,Toyota Auris Ts,Ford Focus,Toyota Yaris,Volkswagen T Roc,Renault Captur,Nissan Qashqai,Peugeot 3008,Volkwagen Touran,Renault Scenic 1.3 Or Similar,Peugeot 508,Dacia Jogger,Hyundai I10,

EUR 4200 for Skoda Octavia,Bmw 3,Hyundai Tucson,Bmw 3 Series,Bmw 3 Series,Xc60 Plug Inhybrid,Benz Vito,Hyundai H1,Volkswagen Passat,Vauxhall Insignia,Volvo Xc40,Ford Kuga,Volkswagen Passat Variant,Ford Focus,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 km from Vienna Airport

Railway Stations

15.7 km from Vienna Main Railway Station

16.8 km from Wien Praterstern

18.6 km from Wien Westbahnhof - Train Station

Hotels

11.5 km from Hotel König

11.7 km from River Lodge

12.1 km from Hahn Hotel Vienna City

Other Landmarks

15.6 km from Belvedere Palace

16.4 km from Schwarzenbergplatz

19.9 km from Schönbrunn Palace

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 48.121781 16.563317

Guest Reviews

Total points： 7.3 / 10 Good

Vehicle condition: 2.1
Vehicle cleanliness: 2.1
Spaciousness: 2.0
Counter staff: 2.1
Pick-up location: 2.0
Drop-off location: 1.9
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Anonymous
Vienna
9.6 /10 Excellent
Reviewed: Monday, February 17, 2025
Like: Personalized check in procedure down to accompanying me to the pick up point.
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N.KUMAR
Vienna
8.8 /10 Very good
Reviewed: Monday, February 17, 2025
Like: Easy Booking and cancellation support
Dislike: I would like to have the overall insurance also integrated on EasyRentCars website, so that i am aware of full charges beforehand
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C.benlarbi
Vienna
2 /10 Poor
Reviewed: Monday, February 17, 2025
arrivée en Autriche Alamo refuse de prendre en compte notre carte de paiement alors que j'ai appelé a 2 reprises avant de réserver on m'a dis que tout était bon on s'est retrouvé sans voiture et j'ai donc payé pour rien !
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Anonymous
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
The car was great.
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C.PANDIT
Vienna
8.7 /10 Very good
Reviewed: Monday, February 17, 2025
The car was wonderful and nicely maintained. Extremely happy about the overall experience of the car. The staff was courteous too.
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Anonymous
Vienna
9 /10 Excellent
Reviewed: Monday, February 17, 2025
They service was nice polite & efficient,they upgraded the car on arrival & notice that my luggage was too big to my first order. when i called them for inquiry during the the vacation they answer wright away.
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c.patularu
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
We booked for a VW polo and received a free upgrade Nissan qashqai 2019.Very happy, friendly staff,100%recommend.
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Archibald Samuel
Vienna
6 /10 Average
Reviewed: Monday, February 17, 2025
It was okay, no lines, so it was quick. But there were a lot of unexpected charges.
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Rebecca Eleanor
Vienna
2 /10 Poor
Reviewed: Monday, February 17, 2025
When picking up the car in a dark underground garage on level 2 or 3, it was hard to see the car clearly. As a result, I did not notice some tiny chips in the paint. When dropping off the car in a well-lit outdoor area, the staff pointed out a small paint chip and blamed it on me. I am very sure there was no collision or scraping in that area. This made the return process very unpleasant.
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Charles Philemon
Vienna
6 /10 Average
Reviewed: Monday, February 17, 2025
Compared to North America, it's just okay. Most cars in Europe are diesel, which is common knowledge for the locals, so they might not emphasize it. For us, the same brand often wouldn't be expected to run on diesel. If there's a breakdown, support from European companies is virtually non-existent.
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Toby Ellen
Vienna
2 /10 Poor
Reviewed: Monday, February 17, 2025
There was no Alamo at Vienna Airport on July 1, 2017, as they said it went bankrupt. Zuzuche did not inform us in advance.
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Tyler Maurice
Vienna
4 /10 Average
Reviewed: Monday, February 17, 2025
The ENTERPRISE location was closed, so I can't really rate it. They directed me to MEGADRIVE instead. The staff was friendly. However, the booking details were different from what was reserved online in my home country. The prepaid fees were not recognized. The insurance I purchased domestically was also not acknowledged, and they threatened that it would be invalid. The queue was quite lengthy. Other than that, it was alright.
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Fabian Victor
Vienna
4 /10 Average
Reviewed: Monday, February 17, 2025
When I arrived, they said the reservation was canceled.
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Harry Dorothy
Vienna
4 /10 Average
Reviewed: Monday, February 17, 2025
Before the trip, I confirmed the order's validity with your company, and you assured me there were no issues. However, upon arrival in Europe, I was informed that the order had been canceled, wasting three hours of my time and energy to book a new car. Truly irresponsible.
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Katherine Alick
Vienna
8 /10 Very good
Reviewed: Monday, February 17, 2025
Few people, no need to queue.
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Norman Rockefeller
Vienna
8 /10 Very good
Reviewed: Monday, February 17, 2025
The car was great. Excellent service.
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Ella Baldwin
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
Customer first
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Barlow Pigou
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
Very good
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Virgil Hal
Vienna
6 /10 Average
Reviewed: Monday, February 17, 2025
Requires some waiting in line
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Audrey Salome
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
Clear explanations and very friendly
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Walker Boyle
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
They informed me about all the processes and precautions and even offered a free upgrade.
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Elvira Kitto
Vienna
2 /10 Poor
Reviewed: Monday, February 17, 2025
We arrived 2 hours late, and the store informed us that there were no cars left. We had prepaid in full; shouldn't the car's usage rights belong to us for these days? It's not like we only paid a deposit.
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Grace Grey
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
The lady at the reception had black hair and blue eyes. Though not particularly stunning, she had an elegant and kind demeanor, with a captivating smile. Her English was excellent! The elderly gentleman who brought us to the car was dressed in a suit and very nice...
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Alberta Job
Vienna
6 /10 Average
Reviewed: Monday, February 17, 2025
There were no Mercedes cars... so we had to switch to a Nissan SUV after some negotiation. I didn't really want to switch, but there was no other option... it was disappointing. Also, we had booked to pick up the car at 1 PM, but we arrived at 11 AM and were told we couldn’t pick it up. So, we had to wait for an hour and a half before we could start the process.
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Francis Lincoln
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
The instructions were very detailed, no hidden charges. They upgraded the vehicle for free.
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Martina Beck
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
The service was very friendly and the explanations were clear.
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Hogan Vogt
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
Quite good, efficient service. The return instructions are printed out for renters to take along. No extra insurance is pushed.
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Atwood Walsh
Vienna
10 /10 Excellent
Reviewed: Monday, February 17, 2025
First time renting a car abroad, many communication issues, but the staff remained very patient and explained everything clearly.
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