Vienna-Hallstatt-St. Wolfgang-Melk-Vienna

They informed me about all the processes and precautions and even offered a free upgrade.

Very good

The ENTERPRISE location was closed, so I can't really rate it. They directed me to MEGADRIVE instead. The staff was friendly. However, the booking details were different from what was reserved online in my home country. The prepaid fees were not recognized. The insurance I purchased domestically was also not acknowledged, and they threatened that it would be invalid. The queue was quite lengthy. Other than that, it was alright.

When picking up the car in a dark underground garage on level 2 or 3, it was hard to see the car clearly. As a result, I did not notice some tiny chips in the paint. When dropping off the car in a well-lit outdoor area, the staff pointed out a small paint chip and blamed it on me. I am very sure there was no collision or scraping in that area. This made the return process very unpleasant.

They service was nice polite & efficient,they upgraded the car on arrival & notice that my luggage was too big to my first order. when i called them for inquiry during the the vacation they answer wright away.

the booking platform was just fine.