The lady at the reception had black hair and blue eyes. Though not particularly stunning, she had an elegant and kind demeanor, with a captivating smile. Her English was excellent!
The elderly gentleman who brought us to the car was dressed in a suit and very nice...
We arrived 2 hours late, and the store informed us that there were no cars left. We had prepaid in full; shouldn't the car's usage rights belong to us for these days? It's not like we only paid a deposit.
The ENTERPRISE location was closed, so I can't really rate it. They directed me to MEGADRIVE instead. The staff was friendly.
However, the booking details were different from what was reserved online in my home country. The prepaid fees were not recognized.
The insurance I purchased domestically was also not acknowledged, and they threatened that it would be invalid.
The queue was quite lengthy.
Other than that, it was alright.
The car was wonderful and nicely maintained. Extremely happy about the overall experience of the car. The staff was courteous too.
About QEEQ:10.0/10
Very easy to compare and book cars. All queries were promptly addressed. Will come back to easyrentcars next time as well.
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