FT LAUDERDALE AIRPORT CAR RENTAL REVIEWS

Car was not clean, was loud as if a muffler or tire issue. Address on confirmation email was not exact and office was difficult to find.

Price was good.

The car was excellent... in every way. Spacious, economical and clean- like new. I enjoyed driving it. The only negative part of the experience was picking up the car. There office is about 2 miles from the airport. I went to where other car rental vans picked up customers and their name wasn't listed. I called. They sent a van which was unmarked- no sign indicating it was from Green Motion. It was also raining. I stood outside the terminal for about 30 minutes and then called them again... this time I spoke with the driver and we eventually found each other... I suggest they have a clearly marked van to pick up customers so that we can distinguish them from others- and pick us up at the same spot where all the other economy car rental companies pick up customers, not across the street. Otherwise it was an excellent experience.

quick and easy

We did not get a full size car, which we paid for. We got a dirty VW pass at, which is not a full size vehicle. Check in process was extremely slow. It definitely could have been Better! I would not recommend this place.

The car was not what I reserved, and a step down in my opinion. They offered an upgrade in lieu of what i reserved, but the staff wanted more money. The rental facility was very poor, AC wasn’t working, staff was unimpressive. I also waited 45 mins in the scorching heat for the pickup shuttle at the airport. Overall, not a good experience.

The car was not well wheel balance at 65 mph the wheel have a lot of vibration . The car did not have water to clean the windshield The only Key control had low battery difficulty to lock the car at some moments.

Waited for a long time at the counter to process the pick up

Did not like the booking platform because I was charged a fee to book the car which I've never been charged when renting a car

The absolute worst car rental company in America..shiesters..it’s like getting pick pocketed in a supposed business..run as far as you can from them

Salesman at Fox told us we would need to buy FL Sun Pass ($70) because of multiple toll roads on the FL keys. There are no toll roads on the Keys. Also we followed the directions to fox rent a car on the reservation, i.e. walk 1/4 mile wait 30 min to ride a crowed bus for 10 min. On our return we discovered we only needed to walk across the street (17 seconds). My advise follow the airport signs and don't believe anything fox rent a car tells you.

I called my bank and was told that it was their machine, this confirmed by a rental I did later in the day.

Louis was very helpful and informative

They tell everyone there who is using their own insurance, that their property coverage isn't high enough, even though they have different values and the only notice is the liability amount minimum required... thereby forcing everyone to get additional insurance. There isnt communication on how to find the car rental place. Thereby making it a long and confusing search.

Fox did not honor the price that I was given by Easyrentcars.com. They stated that you sent them a different amount and this is what they charged me.

Wouldn’t rent from here again. Hey

there were no delays at Thrifty exit was super fast

Price drop was great all costs were includes at a budget rate loved it

Yes was easy to find , quick pickup and Drop off , service desk was very helpful .

Great app to use for car rental , thanks for the rate drop . Will use again !

The Staffs was. Rude as best. I used a car from Ace

I’m still expecting to get back the deposit they took from my credit card.

Waited for a long time, every customer in front of us was having issues...this is a terrible business and you will get ripped off

The counter staff was rude to myself and the two other customers before and after me.

SCAM ARTISTS! Right cars is scamming people with low rates only to charge extra fee upon pick up of the vehicle such as supplemental liability insurance if you don't have 300,000 on your own insurance ( most if not all states only requires 25,000 - 50,000) so why are they asking for 300,000? to obligate you to buy theirs!. to sum it up, will never rent from them again and will do everything I can to steer as many customers away from them as I can.