ISTANBUL AIRPORT CAR RENTAL REVIEWS

Very satisfied

Extremely satisfied. I chose this car rental company with a sense of exploration, but today I must say, this is the most professional car rental company I've used in Europe. All the service terms were exactly as displayed on the website, with every charge clearly explained before making any transactions. The only downside is the mileage limit (the website shows 500 km/day, but it was actually 400 km/day when picking up the car). This mileage is not sufficient for a trip to the hot air balloon ride, as the round trip to the airport alone requires 650 km.

I was given a different car than the one I have rented it’s a lower quality, I had to wait over one hour because my flight was early and I was told by the staff that I was delayed because I rented through QEEQ specifically because they have issues with QEEQ I had to be penalized by waiting more than one hour

Please check my complaint and customer services communication with me by email

The car model was not as advertised, but everything else was okay.

Quite satisfactory

The staff are fishy, they asked two credit cards , then I refused, after they use one credit card. The staff very suspicious,not friendly,i will not deal with them and i don’t recommend them at all.

Good

The best car rental company in Turkey

There is no office at the airport. I called the rental company and waited a long time for them to arrive. The office is a ten-minute drive from the airport. The car had no fuel, and I had to refuel it myself. This company seems very small and unreliable. I do not recommend it. Picking up the car took too much time. It's better to rent from a company that has an office at the airport.

Local rental company, quite reliable, but the car had no fuel at pickup, so we had to find a gas station ourselves. The vehicle maintenance was not timely either, the oil light came on, indicating a lack of oil, and we had to buy oil at the gas station and add it ourselves.

Pick-up and drop-off are convenient, and the staff are friendly.

Very satisfied!

空港内カウンターでのコミュニケーションは円滑・スピーディ・簡潔でとても良かったです。whatsupの番号があるとさらにスムーズであったと思います。追加保険の無理な売り込みもありませんでした。車両はオペル・コルサATの貸し出しでした。車両の外観は小傷が多かったですが、欧米では基本的な程度だと思います。貸出前後で写真撮影もされていましたので、状態の確認はされていると思います。2019年～の比較的新しい車両でした。返却時はかなり込み合っていましたが、5分程度で解消し、高速料金の支払いも大変スムーズでした。

とてもスムーズに予約できました。価格もサービスも満足です。

Overall rental experience was satisfactory.

Very satisfied

It was quite good, but they asked for tips. The A3-level car they provided was actually a DACIA.

There was a minor issue; the car broke down for some reason and wouldn't go above 30 mph. I contacted customer service, and they resolved it by letting me exchange the car at the nearest store.

Very good, nice, good attitude, and patient.

The car rental company is actually pretty good. They should have more confidence in Dacia. It's a large car, and even though the features are a bit lacking, it's still acceptable. The trunk can fit two 18-inch suitcases with some space left over. The driving experience is just average. The staff at the store are honest. I returned the car in a hurry, and the pre-authorization wasn't released yet. However, there were no upsells for insurance or anything when picking up the car. When I returned the car later than expected, I was in a rush to catch my flight. Nobody was there initially, which made me a bit anxious. But when I came back at the scheduled time, someone showed up and quickly checked the car. I'll be renting another car in a couple of days, so I will provide another review regarding the rental fees.

Very satisfied