ZAGREB AIRPORT CAR RENTAL REVIEWS

Had to wait nearly 30+ minutes for pickup to arrive at zagreb airport. The return is worst as the google map does not work and no link of the makeshift cabin in the woods is available so its not a good situation for car return process.

The insurance bought domestically is not recognized locally. Additional packages need to be purchased.

As you don`t indicate the deposit asked by the rental company it is a factor client might choose another provider. They blocked ca. 1200 eur on my card which I think it`s too much especially when I need the card in a few days for another rental..

Very satisfied. The staff at both the pick-up and drop-off counters were very friendly, and the whole process went smoothly. Since I needed to cross borders into Slovenia, Bosnia and Herzegovina, and Montenegro, I chose Enterprise because their cars allowed cross-border travel to all these countries. The total cross-border fee for all three countries was just 50 euros, which I paid at the pick-up counter. It was very convenient. I just hope the credit card deposit for the vehicle gets released soon, hahaha.

The car was better than I expected. Amazing service from Avis

QEEQ has definitely the best offers and options for cars.

There are hidden fees of crossing the boarder and or taking a ferry.

The car had brake light warning that kept coming on. I called to inform and the guy quite angrily said it’s a new car. True but brake light warning is alarming. On returning the car I asked for an upgrade due to the HUGE inconvenience. He laughed at the idea. Then he gave me a car with zero gas in it. The guy was rude and dripping with bad attitude. Disgusting. I made him put it in writ hat I return the car empty. Overall a very disturbing experience.

Your company on the other hand is great. Used it in Zurich. NO PROBLEM.

Excellent experience for my first car rental. They even upgraded the vehicle for free with no upselling or hidden costs. The process of exchanging the car was straightforward without any unnecessary hassle. Highly recommend this company.

Excellent service.

Excellent

Car Rental is excellent, Only issue is that took 2 months to return Damage Deposit back to Credit Card account.

Almost brand new car. Would recommend.

The staff explained everything clearly and provided detailed instructions.

The staff responsible for the car inspection during pickup was very meticulous in noting any issues. He also helped with luggage during dropoff and was very patient and kind. The only concern was that the pre-authorization hold was a bit high, possibly due to the car model. Hopefully, the authorization can be finalized quickly.

The green motion attendants sold us cross border insurance of 45 euros even though we did NOT cross the Bosnia border. When we tried to rectify the situation with Greem Motion, we were rudely dismissed and not refunded. Very disappointed.

The staff was very friendly, and he was a handsome guy.

The only issue was the GPS did not understand where the drop off location was. the staff should perhaps suggest that the customer drop a pin for easy return

Nothing like the booking and they completely ignored all the extra we prepaid. Terrible service. Miles away from the airport. Tried to overcharge for everything. Still holding lots of money on my credit card. Didn’t make it easy or pleasant for me and my disabled mother. The car was a wreck. Luckily I could negotiate and give them no reason to make things worse.

The car was great, the way I wanted it! It was my second time using the Avantcar, and next time I will, of course!! I recommend to everyone!!!!!

Easy to use,excellent!!!

Except for picking up process at Zagreb airport, their services were fully satisfied like a Japan, including pre-informations before rent. Especially they provided me higher graded car than reserved. I'd like to utilize their service again in the future and strongly recommend.

Easy to book with reasonable rate. I'd like to utilize it again.

Satisfactory