Excellent experience for my first car rental. They even upgraded the vehicle for free with no upselling or hidden costs. The process of exchanging the car was straightforward without any unnecessary hassle. Highly recommend this company.
The staff responsible for the car inspection during pickup was very meticulous in noting any issues. He also helped with luggage during dropoff and was very patient and kind. The only concern was that the pre-authorization hold was a bit high, possibly due to the car model. Hopefully, the authorization can be finalized quickly.
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