NICE AIRPORT CAR RENTAL REVIEWS

Tres mauvaise expérience, plus de 3h d’attentes pour récupérer le véhicule, un personnel désagréable à souhait. Notre week-end à très mal commencé.

Ras

Polite, effective and quick staff for a competitive price.

The rental car proposed me to pay for insurance “super relax” which I accepted due to the fact that my insurance was limited to CWD.

Everything was good, for my first time on this application I’m very happy, I just continue to use it. Thanks!

Their office is very difficult to find, but the personnel was very kind and even waited for me outside office hours after my flight was severely delayed.

Waited for half an hour, drove around the airport five times to return the car, but the car was in good condition, brand new.

Tout etait parfait mais nous n avons pas eu le code pour ouvrir la barrier a l aeroport de Grenoble. Heureusement que' in client d'une autre compagnie l avait.

It was an absolute zoo at the counter. A full hour of wait. No line. No priority even if there was a number distributor....they did not use it. The staff person had to type all the info even if had fill all that in at the time of the reservation.

The location of Truche location at Nice airport is a bit out of the way, but easy to find. The correlation of this is that there were no queues and the paperwork and pickup of the car took less than 10 minutes; drop-off and car check took 5 minutes. Painless and pleasant service and all staff could speak English if needed.

We landed at NCE T1 and the pick-up was at T2. If I had known I would have possibly booked another rental to avoid the bus transfer (10mins) with my family and the large amount of luggage we had. Once at T2 there was no problems and the pick-up was smooth and easy. Staff were polite and efficient.

Easy booking process and competitive price.

The staff were quite friendly.

When booking the car on the website it stated the car was sufficient for 7 passengers and 4 luggage - this was sadly not the case - it could fit 2 suitcases only passengers all had the other suitcases and hand luggage all over them which was far from ideal especially with 2 special needs children and that was with an upgrade to a ford galaxy

Max sped us through the process from the welcome desk to showing us the car. HE PRE-EMPTED ANY QUESTIONS WE HAD AND MADE THE WHOLE PROCESS SEAMLESS. Particularly liked the way he showed us the size measuring card for bumps and dents that would count or not, and also appreciated the lack of hard sell trying to make us upgrade. A terrific experience!

Very clear interface on Easyrentcars, enabling a quick booking process.

A male attendant at collection, challenged my booking done via yourselves and in disagreement with my understanding of the terms and conditions was extremely rude. He SWORE at me in French on several occasions, assuming I could not understand him as the conversation was being held in English. A female colleague took over and sorted everything ou for me on this occasion. The could not give me the Citroen C4 that I had requested. The return of the vehicle was very smooth.

Retrait au guichet interminable, une voiture dans un très mauvais état, intérieur très très sale. Voiture récupéré avec un problème mécanique et un défaut électrique. Vente additionnelle du conseiller abusive!

Will use you next time!!

Thank you!!

Over 1.5 hour wait to pick up the loan car. Huge queues. Unexplained €60 fee on drop off. No explanation just "thank you all done" and handed a receipt. Did not notice the charge until I later checked.

Ye Your advert is totally misleading and stated a Ford Galaxy or equivalent 5 seater so I thought I was getting a Ford Galaxy but to get that I had to pay 150 euro extra was is that right!!

Long wait to get to thé counter, then a long walk to the car to find out somebody else was already leaving with it. I had to go back and get another car.

Il est navrant de devoir patienter près de 2 heures dans la chaleur, avant d'être servi. D'autant plus que je me suis trompé de numéro ( j'avais 79 personnes devant moi ). On m'a proposé de prendre un nouveau numéro et de refaire la queue ou....accepter de payer 50 euros pour être servi tout de suite. C'est simplement scandaleux !!! Heureusement, j'ai été pris à part par un de vos agent qui m'a donné le véhicule en 10 minutes. C'est vrai qu'il y avait beaucoup de monde, mais il est bon parfois d'anticiper.

The car was damaged with a front broken light and damage all way round. Our departure was delayed due to bringing a member of staff up to the car park to report damage.