Great service, the staff speaks English well.

Very satisfied

There was no queue, but the African American lady took a bit of time.

I booked a 7-seater well in advance, but when I got to the rental place, they said they had no cars. They gave me a 4-seater, which couldn't fit our luggage. After a long negotiation, they finally provided a 7-seater. Their attitude was terrible. This is the first time I've encountered such a situation.

When picking up the car, a male staff member repeatedly insisted on buying insurance, otherwise, he said there would be issues. He was very unfriendly, but I insisted on not buying it. When returning the car, a female staff member was smiling and provided normal service. There was no car inspection, I simply handed back the keys and showed the fuel receipt. The final price matched the booking price. Due to schedule delays, I picked up the car a day late. The manual car I requested was no longer available; instead, I got a very small car in poor condition, but it didn't have any problems.