NAHA AIRPORT CAR RENTAL REVIEWS

Before I pick up the car, I expected will pick up an alphard an old model with average condition. However, the store provides me more than that I can expected. The car is clean (I can see that they wash the cars at the pick up site.) and new (ODO only 19xxx km) Besides, the staff are friendly. They confirm the details that makes me know what is needed to attention. They know I have purchased full insurance from Easyrentcar and explain what to do if accidents happen.

EasyRentCars did a good job to partner with this rental car company,

Easy to find staff at the airport. Pick-up and drop-off are very fast. I reserved honda fit car but Times upgrades car to toyota premio with same price.

Friendly UI. Offer the good price and discount.

Extremely polite service, nothing was too much trouble or effort. Assisted in changing the sat nav to English for us which made everything much easier.

Customer service was very prompt in answering my queries.

The staff can fairly communicate in English and provide good service. It would be great if car pick up location is nearer to the airport.

Very friendly staff and smooth process

Car was very clean and new, no complains about the car at all. Great thing is they will send you to your Naha hotel or airport after you return the car FOC, saved me a taxi ride.

Very satisfied

Good car with good price

Overall good and staff is friendly. The only complaint is the waiting time for pickup is a bit long, as I have even communicated in advance with them just before the trip.

Easy to use and responsive!

Confused a bit for car instruction and drop off car location. It’s hard to use the gps on car. However, staff is good support and cleaning. It’s comfortable car.

Good for the price and discount getty

Good service Car rental in Okinawa with airport transfer bus to the office

It's Ok to use your service in the first time and I wish to use again

Overall, the experience is great, with many new car models to choose from.

The communication took a bit longer due to language barriers, especially regarding insurance.

GPS is not updated

If you will chage car, company or staff should tell me, and ask me before change.

Did not get that car same as i booked. I booked Nissan , but i got Mazda

Friendly staff and very clean cars. Service was great too, free shuttle in a comfortable van back to your next destination.

Allow more pick up points, other than the airport. I checked with the company and they have city centre pick up.

The car given to me was better and spacious than I expected. The only fallback is I was required to add gasoline at a specified gas station. I would suggest that it let's us free to choose gas station as long as it is within 30 minutes before returning the car.

It is better to add option in the apps to allow pickup and return car at different location. Currently it only exists in web version.

All goods

Nice to have shuttle service between airport branch and Naha airport till 8pm. location of the ofdice is nice.

Very good service

Very efficient