The vehicle was quite old. The charger was broken as soon as we got in the car. Although it was spacious inside, the car had noticeable scratches. Despite the broken charger, the staff took me for immediate repair. However, it was quite inconvenient. Additionally, there is an extra fee if you want to pick up the car directly from the airport.
the counter staff tried his best. I tried to understand from his point of view. The only problem i had was the battery failure to solve it promptly or give us adequate time to continue our journey . Thankfully , we have full insurance coverage against battery issue and rescue service.
About QEEQ:10.0/10
Eric zhang and miss zhang have been very helpful and promptly replying my message and tried to solve my issue pertaining to my booking before reaching out to 3723rentacar and another supplier on the winter tyres
Overall quite satisfied! The staff responded promptly. I wanted to return the car early, and it was arranged just by informing the staff a day in advance.
The staff at both pickup and dropoff were very friendly, and the process was efficient and quick. Highly recommended. I would choose this company again when I come to Osaka next time.
The staff handling the pick-up and drop-off were very friendly and efficient. I highly recommend this company. I'll choose them again next time I'm in Osaka.
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