ZURICH AIRPORT CAR RENTAL REVIEWS

If i got my booked car. Volkswagen.

Nil

Nil

Excellent and thoughtful service. Since their shop is not inside the airport building, they send someone to pick you up and take you to the shop to complete the rental process. Highly recommend this company. We will choose them again next time we visit Switzerland.

Booked a manual transmission but given the chance to get an automatic at no additional cost. They also included free onboard GPS

I had a minor scratch of the rim of the front right tyre and is now waiting for the documents for claiming my full comprehensive insurance with eastrentcars. This is a bit tedious and Hertz is not very helpful.

Waiting for my insurance claim

I booked Audi a3 but wasn't available and they upgrade us to Jeep Campos which was better for us.

I was told on pickup of the car I would not be able to use a Visa card for the deposit for the car. Only MasterCard was accepted unless I maxed out their insurance which was of no use for me and I was forced to as Visa was the only payment I have on my holiday. The staff directed me incorrectly to the car park to leave the airport with my 60kgs of luggage...... gigantic waste of time starting our trip in Switzerland. The Mazda CX-5 was the only good thing about the experience.

The service staff's attitude varies; some are very helpful, while others only provide information if asked.

I got a 9 seater and not a 7, I ordered a V class or similar, and I got a not comfortable 9 seater, while the agent said that is what I ordered,

Car was not the one I wanted or near the similar one and they refused to help me about the car. They gave no option to us. I dont to rent from this office. Terrible employees. Even they move you another person and other person says that first person had to do it. Employees must be changed for better customer experience.

Very good

We were very pleased with the upgrade.

Easyrent was a pleasant surprise. I think I saved a few $.

窓口で車のランクアップを勧められました。ナビのことを考えて、そちらに。アウディが来ると思わず、驚きです。 ただ、英語が少し早すぎて聞き取りが大変でした…。

わかりやすい。

I was offered an upgrade to a GLC 250 at 50% discount and was asked to pay some difference amount which was fine by me as the price was attractive. The staff was very informative. And I feel the only downside was waiting time was slightly longer but that's expected at most airports and having the counter in terminal is a luxury when compared to most places with shuttle service and its hassles with luggage.

Good

Good

Overall, it's okay

Good experience

Higher than actual expectation which they are allowed me to pick up any car which they have. I was book A3 convertible before the trip and they informed me there has no A3 convertible. Supprisingly they allows me to choose A5 convertible and no extra cost. It is really awesome!

Good and easy to make reservation

Very good

Thanks Europcar, I got an upgrade

Entire process is so simple, UI is impressive!