BANGKOK SUVARNABHUMI AIRPORT CAR RENTAL REVIEWS

Convenient and fast, no fuss, but the Toyota car is a bit old.

Very satisfied

The staff at the store spoke good English, no communication barriers. Explained the rules very carefully. Took detailed photos during the car inspection.

Initially, I was worried about the language barrier. With a simple mobile translation, they handed over the car without much hassle. The staff didn't talk much, just told me to return the car to the same place with a full tank, and I was on my way. I took some photos of the car on my own. Returning the car was equally simple. They checked the fuel gauge and spare tire, confirmed there were no accidents, and we were done.

Very good, the car pickup was very quick.

Good, but the return process was a bit slow

Very satisfied

Overall okay. The car and its body are a bit old, but it performs well and the air conditioning is sufficient.

Excellent

We picked up the car late at night, and the process was very quick.

Satisfactory

Terrible

The vehicle was quite old and had unusual noises. It had already been driven for over 230,000 kilometers. The most unsatisfactory aspect was the lack of front and rear parking cameras, and even more unacceptable was the absence of rear parking sensors.

The service was excellent. They gave me a Pajero Sport. I was pleasantly surprised.

The service is acceptable and both picking up and returning the car were very convenient. The vehicle was clean and in good condition, although it had a relatively high mileage of approximately 140,000 kilometers.

Free change from Suvarnabhumi to Chiang Mai, very convenient and considerate.

The staff was lazy and had no sense of time. They took me to pick up the car well past the scheduled time, and the car's battery was dead and wouldn't start. Do they not check the cars before handing them over to customers? I was delayed for four hours with three kids sleeping on lounge chairs. All our pre-planned schedules were disrupted and compressed. They gave me a different car that was even older with over 80,000 kilometers. Normally, if they cause trouble for the customer, they should upgrade to a better car, but they didn't. They are not the car rental company I booked with; they said they are just their partner. This is deceptive to consumers.

Excellent

Quite good

Satisfactory