“The car was good condition but the deposit refund is a bit slow”
About Thai Rent A Car:9.0/10
I still haven’t received the THB 5000 deposit refund. I expect The refund should be immediately after the car return instead of waiting 2 weeks as the staff mentioned to me. That’s not so beneficial to customers. Also, the car should be ready 1 hour before the car pick up time, instead of black facing customers asking customers waiting.
About QEEQ:7.0/10
EasyRentCars did a good job confirming the car reservation for me. However, I would expect faster turnover instead of chasing a few times by me.
The whole process was easy and straightforward, however, they did offer me the upgraded Super Collision Damage Waiver which meant I had no responsibility for any damage to the car and no excess, but then I still had to pay £225 deposit which I didn't understand. I'm still waiting for this amount to be returned.
About QEEQ:10.0/10
Very good, except the only email I got was titled 'confirmation of you booking cancellation' fortunately EuropCar had all the details.
Very satisfied, everything went smoothly. We had an accident where someone else hit us, but since we were rushing to catch a flight, we didn't handle it and just left. They handled the car return without any questions. Love it! From now on, I will always buy full insurance and recommend everyone to get full coverage as well. Driving in unfamiliar places can be risky.
1. From the easyrentcars my request about 2 child seat was confirmed, but in the place no. It's good because we saved money for it, but it's not normal.
2. The deposit was taken doesn't matter that we paid full insurance
About QEEQ:10.0/10
The same cost for full insurance as in rental? Why not cheaper?
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