JOHN F. KENNEDY INTL AIRPORT CAR RENTAL REVIEWS

There was only one employee at the counter who prioritized members, so I had to wait for an hour. I booked a RAV4 but got a Ford Edge instead. Despite having already paid through the platform, the store charged me again. It's been over a month and the platform still claims they are negotiating a refund. I don't understand why!

Very good

Extremely poor experience. I've rented cars globally over a hundred times, and this was the worst! Avoid this rental company at all costs; it's full of traps!!!

Disgraceful lazy and rude service, charges from card taken and not refunded promptly

yes alamo was very fast and efficient checkin for me this time .. at other times ive waited but this time was quick and smooth. very curteous and professional and great cust service.

Poor

When we arrived there was some confusion with what we had already paid to what we were quoted and expected to pay on the Qeeq site. I think this could be a lot clearer during the booking process with Qeeq. Another annoyance was the size of the car we picked up. A Kia Soul is no where near the same size and a VW Passat. However when querying this I was told they were in the same car class. This should be a lot clearer during the booking process. If a car is going to be as small as a Kia Soul we needed to know so we could have booked a car to the size we needed. The biggest delay to our journey was that our child seat did not fit the car we were supplied. The Kia Soul has a built in head rest which obstructed the route for the rear anchor point to be connected. We needed to swap out the car so we could safely fit the car seat. Dollar staff were very helpful and swapped our car. However having to que again and explain the situation meant the whole process took over 90 minutes. As you can imagine adding this time onto an already length journey with a young child caused some distress. We feel there should be some safeguard that car seats fit the car supplied. A VW Passat would have accommodated this child car seat.

I recently rented a car from Hertz in JFK Airport New York, and my experience was exceptional. The staff was friendly and efficient, making the pick-up process quick and seamless. The car itself was clean, well-maintained, and exactly what I needed for exploring the city and surrounding areas. Return was equally hassle-free. I highly recommend Hertz for anyone looking for reliable and convenient car rental service in New York.p

No

Professional and efficient service

The person who attended to me at pickup was awesome. Very patient and friendly. Left a wonderful impression.

Good car Deposit not received after more than 24 days

First time I tried it and found it amazing, easy and most important thing is accuracy of information

The staff at the rental car store provided very poor service.

The car pickup process was very simple.

Not only were there extra charges, but the service at the JFK Airport location in New York was terrible.

Excellent, very smooth experience

Excellent

No complaints

Average

Long waiting time due to insufficient staff, crowded office space as a result.

Excellent