DALLAS FORT WORTH AIRPORT CAR RENTAL REVIEWS

It was busy at check in counter and then at auto selection spot. Signs at return garage entrance could be more clear

Excelente organización para devolver. Frictionless.

Reserva muy rápida.

Car was slightly unclean and didn't have the expected features in the car category

They charged $13/day for toll tag which is insane. if I refused this charge, they said they would charge $15 for every toll I passed or I need to drive on non toll roads through out my 10 day rental. I am deeply disappointed with this policy which costed me additional $130 which basically negated to cost savings I got from them and easy rental cars

You need to make the toll charges and any other extra charges very transparent during the booking process. Here it ended me costing an additional $130

Mi auto en su comodidad superó mis expectativas Buen precio y me agrada que sean modelos nuevos

It took me 6 hours to get rental vehicle. The car was clean but it had vibration issues. No spare tire was present and tires on the vehicle were not run flats. Scary situation since I am from out of the state.

Todo fue segun anticipado. Super facil y sencillo.

Tremendo servicio y ofertas. Primera vez que lo use. Lo volvere a usar sin reservas.

Rentamos la Mazda y nos dieron una camioneta Jeep pickup, INCOMODISIMA, no es para 5 personas, es altísima y en la parte de atrás NO CABEN 3 personas, definitivamente no vuelvo a rentar con ustedes ni con AVIS ya que no respetaron mi solicitud. Lo del seguro no está claro en la página, pagamos uno q no era necesario y en el mostrador ya te explican que necesitas otro.

No está claro lo del seguro en la página, en el mostrador tuvimos q pagar uno bastante caro.

Overall, it was okay. The local office was nice, but the domestic customer service was terrible!

It was very easy at the counter and return. I will use advantage again.

It is a very east app.

Señor del mostrador te pretende confundir para que gastes más o cambies de auto por otro más caro. Te sientes incómodo con tanta insistencia.

all are ok its what i expected thanks

They didn’t have the car that I had requested. So I was given a bigger car which was good. Drawback was that the bigger car didn’t have Apple Car play that I used for navigation. But no complaints.

Easy process

Completely double charged by Avis. Can not figure out how to get my money back for being charged twice.

When I arrived, I was the only one there, no queues. The counter attendant was an Indian man with a very bad attitude. I was using a translated version of my Chinese driver's license, which is entirely in Chinese. He couldn't understand it and kept asking me various questions, including where my hotel was, my phone number, etc. I just asked why other rental stores didn't require this information, but this one did. He rudely replied that their system required it, and if I didn't want to provide the information, I could choose not to rent. It's totally fine to provide this information, but his attitude really upset me. It's the first time I've encountered such poor customer service at a car rental company.

I wait mare 30min. To get the car

Excelente platform.

Hate to pay for additional, should be a way to include in the reservation payment, nevertheless I had to pay for extra insurance and toll radio tag

Consider comments above, some part cold be solved by qeeq

This was my first time using this company. It was economical and practical with good service. There was no unnecessary upselling of insurance, and they recommended a toll pass, which you could choose to use or not. The service was quite good.

Not bad

The App dosent work