They pressured me to buy insurance, and if you refused, they mocked you. Can you imagine the feeling of a staff member subtly insulting you and exchanging knowing looks with their coworkers?
I didn't read carefully and ended up with an electric car. I hope the platform can notify customers in the future about whether they are willing to choose this option. When I arrived, I had to pay extra to switch to a gasoline car, which cost 80 yuan more per day compared to booking on the platform. I hope the platform can improve in this regard. Using electric cars in the U.S. is still not very convenient.
Like: The whole process from pick up to being dropped off back at the airport was smooth. Dislike: The shuttle driver was a bit unfriendly and gruff when he picked us up at the airport. Not a great welcome. They did try to upsell me to a midsize but it wasn’t a huge deal and they weren’t pushy about it.
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View more >Dislike: The shuttle driver was a bit unfriendly and gruff when he picked us up at the airport. Not a great welcome. They did try to upsell me to a midsize but it wasn’t a huge deal and they weren’t pushy about it.