HILO AIRPORT CAR RENTAL REVIEWS

Clear guidance, convenient, fast, quick deposit refund

No particularly good experience

The counter staffs were very nice and advanced our car to a Camaro convertible after we reflected the slight defects of the original rented car. We were surprised and satisfied with Budget's services.

Easyrentcars is a user-friendly rental car platform which provides multiple-choice.

Free shuttle bus from the cruise terminal to airport. Friendly staff. Easy process.

Good service

Everything went perfect!

Web page easy to use. Full scope of cars and services. Flexible hours of pick up and drop of the car.

Convenient and simple. Used translation software and got the car in 15 minutes.

Good

Got the return date wrong in the system, but the company extended the rental by a day and refunded the extra cost after contacting customer service. Grateful for their understanding and considerate service. Felt very secure using their service.

The woman who served me at the airport was so lovely! Very helpful and quick service. Great car and easy hiring process.

No upselling, quick paperwork process, and the staff was extremely nice and welcoming. They upgraded our car for free!

The car was ok for the short time we needed it, overall the car was a pile of junk compared to other cars I have rented, a $10 car with a $5 interior.

Super service

Everything (Price, car, service) was super.

Overcharging

Satisfied, the staff was quite friendly

カウンタースタッフはとても 迅速に対応してくれました。アラモだけ すごく混んでいたせいか、準備できる車を出してくれて、コンパクトを頼んでいたのに、カバンのサイズを見て大きめの車を出してくれた。とてもグレードのいい車で、最高だった。 旅行前に聞きたいことがあり、何度も連絡したが、電話は出てくれなかった。 返却はフルカバーだったからか、簡単なチェックで終わり、スムーズだった。

Pretty good, their English was understandable and the service was prompt.

Not bad

Very convenient, right at the airport

1. Picking up and dropping off the car at the same place is very convenient. 2. The car provided was not the one I reserved, even though I confirmed it in advance; the front desk's response was useless. When I went to pick up the car, it wasn't a Rav4. 3. The full tank should be over 426 miles, but the car had only about 385 miles when picked up. Because we had to travel a long distance, even after refueling to full before returning, it was still around 400 miles. We showed the receipt to the staff, but they insisted on charging us. Why require a full tank on return if it's not provided with a full tank in the first place?

Pretty good