SALT LAKE CITY AIRPORT CAR RENTAL REVIEWS

Good, convenient service at the airport.

I've rented from Alamo many times and I'm always satisfied. The staff at the Salt Lake City branch are very friendly and never push insurance. The first car I got had some tire wear, but the staff quickly got me a Malibu with only a bit over 200 miles from National. The service is really excellent.

The charges are very clear, which is great

This time I rented a car at Salt Lake City Airport to visit Yellowstone for a week. I booked a mid-size SUV and got a Chevrolet EQUINOX at pickup. The car is quite large, comparable to a Highlander. Even though I couldn't choose, I was quite satisfied as the odometer showed only over 3000 miles. Drove around Yellowstone for a week, and the car was in good condition with excellent performance on overtaking. A $75 deposit was held at pickup. Returning the car was very convenient, just drove to the airport garage, a young lady came to inspect, scanned the barcode, and printed the receipt. I had refueled before returning, and the deposit was refunded immediately. Overall, the experience was very convenient, the car was in good condition, and QEEQ's website was very user-friendly with prices cheaper than booking directly on US sites, highly recommend.

The store staff were friendly and efficient. There were no unnecessary upsells, and they directly gave us the rental car.

Good

In Salt Lake City, Las Vegas, and Los Angeles airports, I got cars that had only driven 2000, 3000, or 5000 miles.

The car rental company kept trying to sell insurance. After repeatedly declining, they gave me a Chevrolet SPARK. When I noticed this during pickup, I went back to negotiate and they reluctantly agreed to change the car, but they only provided a small Nissan hatchback. I originally requested a Ford Focus for its larger space as I needed it for a long trip, but they ignored this. The car was in poor condition, dirty, and had unrepaired dents on the door, which affected my travel experience!

Very convenient, found the car rental company right after exiting the airport.

Quite worry-free and the procedures are simple.

Maybe they didn't have the model I reserved, so they upgraded me to a small Ford 4WD SUV for free. Thumbs up for that!

Picking up and returning the car was straightforward and quick. Very convenient and satisfying.

Free upgrade to a 7-seater vehicle, very convenient.

Not crowded, located right in the airport hall, clear explanations

Great service. The car we reserved couldn't charge, so they upgraded us to a large SUV, making our Yellowstone trip very enjoyable.

Lack of Chinese language service

The car was not easy to drive. It lacked power for uphill driving and overtaking.

Renting a car at Salt Lake City Airport was very convenient, right at the airport exit. After completing the paperwork at the counter, the staff gave us the keys and told us the parking spot number, and we went to the rear parking lot to get the car ourselves. They also provided a damage report for the car, informing us that if we found any issues upon inspection, we could contact the staff in the parking lot to correct them. The staff asked if we wanted to add roadside assistance insurance. Since we were told that we would get a brand new car with only 4000 miles on it, and our rental fee already included comprehensive insurance, we felt it was unnecessary to add any extra coverage (which proved to be correct, as the trip went smoothly and the car was in excellent condition).

Great value for money, self-service kiosks available. However, the one-way rental fee in California is quite high, around $150.

The car is right at the airport parking lot, super convenient.