KONA AIRPORT CAR RENTAL REVIEWS

どうしても他の保険等を勧められるので英語が苦手な私にとっては面倒くさい。ネットで予約したもので十分なので勧めないでほしい。

値下げプロテクターは機能しなかったが全体的には良かったです。

Easy process and good service.

Expensive car rental

Ok

1. The line took at least half an hour with only two attendants; 2. The attendant kept trying to upsell, and although I kept refusing, they still managed to sell me a fuel service with the excuse 'the nearest gas station is far away';

Satisfied

It was the worst experience ever. As we didn’t book directly so they said contact easy rental and when we contacted easy rental they said can’t help you. You need to speak with dollor rental

The waiting time for picking up the car was a bit long. The navigation phone rented from the store was very slow and consumed a lot of battery.

The rental vehicle was excellent, The Rental agency was poor in honoring the Easy Rental booking. Had to be overcharged for items that were included in easy Rent, such as additional drivers, insurance and cost of vehicle

Need to have better information with rental car agency so as not to be overcharged.

The process of borrowing and returning the car was very convenient, and the staff were very easy to communicate with.

I booked a Grand Cherokee, but they gave us a Chevrolet Equinox. It's completely different and not even an AWD vehicle.

Yes. Very nice ! Great staff

Yes ! Absolutely ! Good price ! Very impressed !

The queue for picking up the car was long. When it was finally my turn, they aggressively tried to sell insurance. After refusing, they deliberately delayed the process and refused to give me a four-wheel-drive vehicle, claiming that their branch does not have Jeep Compass or similar models with four-wheel-drive. This ruined my plans to go to the Mauna Kea summit to watch the sunset, as I was only able to reach the visitor center because my vehicle didn't pass the inspection for summit access.

Great experience. No complaints at all.

East booking process. Got the van at a great price.

Push us upgrade and pay more for 4wd or sports car. Didn’t explain safety deposit.

La prise en charge a été d’une rapidité exemplaire et les voitures étaient très propre et neuves Aucun prise de tête avec les vendeurs au sujet des assurances . Sur les 4 agences que nous avons utilisées pendant nos vacances Alamo a été notre meilleure expérience

Overall experience was good, just that the pick-up was a bit unfortunate with too many people, waited in line for about an hour!

Brand new car rented in few minutes! Everything was easy, clear and ready when we arrived at the airport!

ミニクーパーのオープンカーを予約し楽しみにしてたのですが、当日行くとミニクーパーは無いと言われGM車かマスタングから選べとかなりショックでした。 支払い時も現地の税金など聞いてないカテゴリが追加されて1万くらい高くて丁度デポジット分くらいだったのでデポジットから引かれるかと思ったら引かれず返却時に係員に聞いても契約書通りだからと言われ時間通りに返したのに早く返したから5ドル引いとくと言われただけでした。 色々と謎が多かったでので気持ちよくはなかったです。 車の使い方など係員に聞いてもあまりわかってなく色々触りまくって自分で分かったレベルでした。 以前借りたナショナルではこんな事なかったので今回の店がダメだったのかもしれないと思いました。 車もどれも傷だらけのボコボコばかりで海外なので気にはしませんでしたが、初めて借りるのであれば衝撃だと思います。 完全に今回の選んだ店はハズレでした。

特に悪くなく良かったです。

I had already bought insurance when I placed the order, but the store tricked me by saying the order didn’t include insurance. I ended up paying an extra $70 per day. Total rip-off!

Easy to deal with. Smooth pick up and drop off and efficient service

Great service and easy booking and paying in my own currency.