KONA AIRPORT CAR RENTAL REVIEWS

どうしても他の保険等を勧められるので英語が苦手な私にとっては面倒くさい。ネットで予約したもので十分なので勧めないでほしい。

値下げプロテクターは機能しなかったが全体的には良かったです。

Superbe et récente Jepp Wrangler. Le processus de retrait/remise était très rapide et le personnel extrêmement sympathique.

Super concept de « price drop protector » mais nous n’avons pas pu en bénéficier car le montant de la location n’a pas baissé. A retester une prochaine fois :)

Expensive car rental

Ok

1. The line took at least half an hour with only two attendants; 2. The attendant kept trying to upsell, and although I kept refusing, they still managed to sell me a fuel service with the excuse 'the nearest gas station is far away';

Satisfied

It was the worst experience ever. As we didn’t book directly so they said contact easy rental and when we contacted easy rental they said can’t help you. You need to speak with dollor rental

The waiting time for picking up the car was a bit long. The navigation phone rented from the store was very slow and consumed a lot of battery.

実際に借りた車はチェロキーではなく、フォード エクスプローラだった。 受付時にバウチャーを見せても、最初からやり直しみたいな感じだった。 少し値上がりということになった。 ただし、実際は荷物が多かった為、よい結果となった。

値下げプロテクターは作動したが、結果は希望したの車は無く、受付でまた最初から車を決め直ししたので、支払いはずいぶん高くなってしまった。 乗り心地が良かったので、同行者達にはウケが良かった。

予想以上にいい車を借りれた。

Counter staff was friendly, but too persistent. Our insurance was very broad, but we were asked several times to upgrade it and also upgrade our vehicle.

Price Drop Protector was not activated because our price was already cheap. Nonetheless, it is a neat feature.

The people in Thriffty let me buy an additional insurance from their company even he know I bought the insurance from Easyrentcars

ended up upgrading the car to a larger vehicle. there was a bit of a wait to pick-up, but otherwise the process was good and friendly. The car had not be cleaned before hire (rubbish inside and obviously still dirty on the outside).

The van was what I expected. It had over 17000 miles on it, but still in relatively good condition. We had to wait around a half hour for Dollar to get the van ready for us. It didn't appear to be an excessively busy day, so I thought that was a bit excessive. Otherwise, all good.

According to the Easyrentcars email confirmation of the booking, it stated any driver with proper ID and license could drive the vehicle without cost. The Dollar agent said I would have to pay $13 per day for additional drivers of the vehicle. This information should be made clear with Dollar if your statement is factual. Future renters should be apprised of the situation.

Push us upgrade and pay more for 4wd or sports car. Didn’t explain safety deposit.

perfect

great service

Overall experience was good, just that the pick-up was a bit unfortunate with too many people, waited in line for about an hour!

The car rental company staff was very casual when giving us the car, telling us to just pick any Jeep from a bunch. They didn't hand over a specific car with the keys, which I think is very irresponsible. The car had issues that were not noted on any form! Additionally, the car's system malfunctioned! The electronic key wouldn't open the car, and using the manual key triggered the alarm. With the help of locals, we waited for five hours for roadside assistance!

I was asked if I am ok with Kia Forte, which I confirmed and I got Chevy impala. The person at the counter helped me greatly with insurance.

Need better explanation of the insurance we buy

I had already bought insurance when I placed the order, but the store tricked me by saying the order didn’t include insurance. I ended up paying an extra $70 per day. Total rip-off!

Easy to deal with. Smooth pick up and drop off and efficient service

Great service and easy booking and paying in my own currency.