GOLD COAST CAR RENTAL REVIEWS

I waited for about 30 minutes for pick up from the airport and had trouble finding the pick up location. I had very friendly service at pick up and not so friendly at drop off.

No problems with Easyrentcars.

Great service.. brand new car

Straight forward

I booked a Corolla but a korean car was given. I prefer Corolla instead. Overall, the service is satifactory.

Fantastic reliable experience with great cars. Simple process for pick up and drop off and super friendly staff.

Very easy to book and great deal compared to other companies. Reliable and trustworthy

受付の男性が強面で、店舗も倉庫のような所だったので、若干不安でしたが、料金は安くても車は新しくて綺麗でした。質問に対する答えもきちんとしてくれました。 またゴールドコーストに行く際には、利用したいと思います。

予約時にクーポンが表示されて、それがお得だったので、どこにするか迷っていた予約を決めるキッカケになりました。 今後もお得なクーポン発行をお願いします。

Okay but don't want to wait for 1-2 months to get the deposit released to my bank account. It should be within 1-2 weeks maximum.

Car ran rough - sounded and ran as if it was stuck in a lower gear all the time and ended up consuming an excessive amount of fuel. A car this small should get better than 40 MPG. I was lucky if i got 25-30 MPG maximum. Plus, the front tires were close to being bald. Also, if you have an early morning flight, before 7:00am out of Gold Coast Airport, you are out of luck getting to the airport from rental return as nobody is there before 7:00am to take you to airport, unless you want to pay $35 shuttle fee.

Old model, no parking camera or sensor.

La compagnie parfaite : honnête, flexible sur les horaires, sans prime pour les jeunes conducteurs. Si tout le monde pouvait être pareil ...

安いので仕方ないのは重々承知してますが。。 空港へ迎えに来てくれるシャトルバス。 20分で到着と言われましたが１時間は待たされました。余裕のあり旅だったから良かったけど、 キチキチの旅だったら、ブチ切れてましたね。 しかし、レンタカーのスタッフは悪びれるわけでもなく超ハイテンションで親切(笑) 日本人がギスギスしすぎなんですね。 反省です。 でも急いでる時は使わないかな。 返すときもなかなかシャトルバスが来なくて 飛行機に乗り遅れそうになりました。

This is the second time we booked a car thru Alpha Car Hire. The first time around was a very good experience, hence the reason why we went with them again this time around, and they did not disappoint. Very easy to deal with and their staff are super friendly. Will definitely use them again in the future.

Very fast service.

booked a kia cerato sedan but got an i30 hatchback instead. Kinda disappointed

nil

I booking medium SUV , but they arrange the small SUV to me, then I need to pay for upgrade .

Great car. Very clean. Car seat was fantastic, safe and clean.

Didn’t get a price drop but have nothing bad to say. Good job.

I was upgraded because the car I booked had a flat tyre.

何度か利用していますが、安定した車種と料金のバランスでいつも満足してます。

今までいろいろなサイトで予約してましたが、Easyrentcars.comとても安くまた利用します。

The vehicle provided was not equivalent size requested. I was very disappointed with the vehicle provided compared to what was requested.

Was really great having a rental service that had the cars parked so close to the terminal. A very short walk from the counter to the cars and we were given very clear instructions on how to find it. The car was presented perfectly and we were given all the information we needed at pick up.

excellent overall service, staff, quality of car dan driving exp