AMSTERDAM CAR RENTAL REVIEWS

Car was dirty inside and out

good service.however, carseats are expensive

Excellent in car continueation

At the site, they said the car could fit two suitcases, but the car we got had a short trunk and couldn't fit two. It was a bit disappointing.

Персонал особо не содействовал в возврате авто, пришлось 6 раз вокруг аэропорта навернуть, за то знаю досконально окрестности! Почему залог не вернули???

All good

Good service.

Easy booking

The service was very friendly.

The process of picking up the car took too long. There was a very long queue that moved very slowly. When we were finally served the person, although very nice and helpful, answered the phone while assisting us and had a 10 min conversation with another customer. He also was interrupted by other members of staff and had to stop serving us to speak to them - not great customer service!

Great service

Had booked Ford Focus and got Citron C4 which was smaller as such we faced problem with the luggage space. Thought the staff could have been more supportive in allocating a bigger car since the car we booked was not available. The pick-up location is to mins by shuttle. its a Hassle to carry your luggage up to the car pick-up location.

Previously reported an issue where a change in my rental order led to a change in pick-up time, so the company wouldn't process it early. They also said they didn't have the car I booked. When the time came, they gave me a car from the same group, but its condition was very poor! The car was parked in the farthest corner of the garage. I noted that the damage to the right side mirror affected driving safety. The first African-American staff member immediately agreed to change the car, but then a short Caucasian staff member came and disagreed. He tried to fix it but it was still broken. I insisted on my stance, and eventually, the African-American staff upgraded me to a Ford SUV. I appreciate it.

Didn't actually rent. They said my translated Australian authorization was expired; very picky.

They couldn't provide the Volvo XC60 automatic I reserved and kept asking me to accept another brand's automatic car or a small car with insufficient luggage space. They only kept saying sorry, and communicating through the rental platform did not resolve it. We spent two hours negotiating at the parking lot with two adults and two children. In the end, due to our insistence, we still had to downgrade to another brand but got a promise for a refund of the price difference and no need to refill the tank upon return.

the service of green motion is poor ,specially after service

Rent a car for 2 days and only use one, should have some type of compensation. Discount on the next rent for example.

Rent a car for 2 days and only use one, should have some type of compensation. Discount on the next rent for example.

Excellent

Excellent customer service with car inspected with you when you collect and again when you return. Very helpful and friendly.

Very satisfactory and very friendly staff.

Easy to deal with and good range of cars.

Pick-up and drop-off instructions were clear, but it was frustrating to receive an email from the company 3 days later about an additional fee for all-season tires.