BUDAPEST CAR RENTAL REVIEWS

I requested auto and had a call on the day saying it wouldn’t be available due to an accident. I was offered a free upgrade to a manual or a manual of the same level. I took the same level stating I would need a discount due to the premium paid for an auto. This was provided and a good deal was had in the end

Staf is very friendly and supportive.

everything was great, one comment: the car was to be picked up from SIXT, but on the documents the name SIXT didnt appear, only FLIZZR. this needs to be clearer.

Finding the agent in budapest was not easy. the car was very dirty inside. To get a car with romanian plates in budapest is not very smart

counter stuff was nice only thing there was not so much stuff to deal with the many people at that busy time of the year ...I had to wait approx an hour +to get the car. agent pick up at the airport was nice and supportive wish there was a quicker transfer shuttle available...the car was a Ford and had 130000 + km and a bit noisy engine which not good if I had to drive a lot. the check out was quick and easy...Still would recommend this company again...

easy and great customer support chat line, would recommend again

Professionals and yet friendly. Would definitely recommend them

The procedures were relatively simple, but efficiency was a bit slow

The staff were very friendly

The pickup staff were friendly and attentive, making the vehicle exchange quick and easy.

Be careful, the staff makes a photocopy of your credit card (both side!!) make sure you cover up your CVV code... or tell them not to copy your card

Staff are patient and courteous

I picked up the car with an empty tank. I was not given an option and had to fill the car immediately. I was told not to worry bring the car back empty as well. On bringing back the car empty I have now been charged extra for fuel !!!

Although there were some minor issues when picking up the car, the service and efficiency were still very good overall.

Winter tires in summer?

Great service and can't fault anything.

I was disappointed, I was renting an Opel Astra, but they gave me a very weak, smaller Opel Meriva. Small and weak motor, no Bluetooth, no USB port, no parking assistance, zero convenience functionalities other car rentals provide by default these days. Do they even make cars like this in 2019?

Good: - The car/condition was excellent. - drop-off was really quick and efficient, the lady was excellent. Areas for improvement: - At the airport pickup, instructions of where to find the Rep were not clear. - At pick-up the Rep was terrible - he tried to apply a lot of pressure to get me to pay the extra 159 Euros for full indemnity cover, and when I declined his behaviour totally changed from being 'friendly' to being rude and sulky. Unfortunately this negativity is what I will remember most about Klasswagen.

I opted for pickup/drop-off at terminal, however due to building works it was actually off-site - this should be made clearer as it cost more for that option.

There were problems with their computer software so it too over 30 minutes to complete the paperwork when picking up the car. They would not accept Euros nor a card to pay for a parking ticket and as a result I was unable to pay for it within the specified period on the ticket. It didn't make any sense that they wouldn't take my forms of payment and now my fine has increased as a result.

The rental company staff were enthusiastic and friendly. Since QEEQ provided us with the wrong address, they immediately drove to the new location to pick us up, saving us a lot of travel time.

The car rental company's customer service tried to pressure us into buying their insurance, insisting we couldn't pick up the car without it.