The process was extremely quick. After completing the paperwork, you can directly take the car keys and drive off; when returning the car, simply hand over the keys and the driving documents and you're done. The car we rented had only been driven about 3,000 kilometers, which was excellent, and it was an intelligent driving model that made highway driving much easier!
The three staff members were busy and appeared professional, but on closer examination, the process was actually cumbersome and not as quick as Sixt or Europcar.
Very satisfied, the car was nearly new with only 7,000 kilometers, a GT hybrid version, flexible and easy to drive, very convenient in European cities.
The pickup process was convenient, and the staff was welcoming. Processing the paperwork took a bit longer, but it didn't affect the overall experience.
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