NAPLES CAR RENTAL REVIEWS

Did expect A bit of a challenge on the return but staff was really njce

Qeeq was right on point and facilitated the whole process

The pickup was very smooth and fast. T he car was clean, however itvdid have a lot if scratches, marks etc which were not recorded. When I reported them I was told to take pictures and go. When I returned the car it was inspected with no comments made about the sratches and marks.

Booking was easy and cost competative, price drop seemed to have worked saving us a little

The location was a little hard to find but we got there after walking a lot. The staff was helpful and friendly the car was in good shape

Fine no issues

Muy mal servicio. Entregan coches llenos de toques y rallas por todos lados que notificas pero dicen que no pasa nada, y a la vuelta te hacen un teatro y te obligan a pagar por defectos ya existentes en la recogida. Fatal, no volveré a viajar con ellos.

Menos mal que reserve el seguro a todo riesgo con QEEQ.

An extremely poor experience with intentional fraud targeting consumers. My credit card was charged 800 euros without authorization, and there's absolutely no service from this rental company.

Average

Recommend

Excellent service and car. No complaints. Drove us to the airport in the car we rented.

First, I arrived at the airport and contacted them. They told me to wait, but after an hour, no one showed up to pick us up. Eventually, I had to spend 160 RMB on a taxi to their store. When I arrived, I found out that others who had been waiting with me at the airport also took a taxi. It became clear that this was a common issue with this company. At the front desk, the woman kept aggressively pushing their insurance, almost implying that they wouldn't give me the car if I didn't buy it. I made it clear that I only wanted the basic insurance and nothing else. After arriving in Shanghai, I noticed an additional charge of 22 Euros. When I contacted them through the taxi service, I was told it was a pre-paid cleaning fee, which they never mentioned at the time of pickup. If this fee existed, why wasn't I informed when I collected the car? While the amount isn't significant, it's extremely dishonest. I do not recommend this car rental company at all.

I paid for a Benz and got a SEAT, so that was underwhelming. Their customer service was helpful when calling ahead of time though.

The platform worked well and found me better deals than I would have gotten otherwise, which was certainly nice.

It's okay.

Rude attitude

This car rental company is notorious for fraud and is highly unreliable. The Google rating is less than 2 stars. Strongly recommend that Zuzuche remove this company. Specific issues include: - Push for overpriced insurance: They highly emphasize scenarios with high compensation to sell a €150 insurance policy. Upon refusal, they appear to take a vengeful stance. - Extremely slow pickup process: They questioned the translated document provided by Zuzuche. Later, I saw on Google reviews that this company tends to use document doubts to increase fees. - Malicious damage claims: The vehicle damage report was very vague and missed many parts, with no photos taken. After inspecting thoroughly, they reluctantly added details. At return, they scrutinized the car with a magnifying glass and claimed small white spots on the glass were my fault, demanding a glass replacement and charging €1100. Their attitude was extremely arrogant during communication.

they have given us the wrong drop off location even though we hav asked for it and confirmed by the staff however, the location was 45 min away from where we requested the drop off and staff said that qeeq designated the drop off location. the car was damaged in several locations around the body

Scammers - picked up the car identified a scratch on the plastic hubcap that was not capture, the inspector said it was not a problem. Upon returning the car I stated that it was their prior and the previous rep said it was not an issue. Now they are trying to charge me €70

The car was exactly what we were expecting, and the pick up and drop off were quick and easy

This was a great experience. The owner was very nice, fast working, and informative. The car was in great condition and was very clean. I'll definitely rent from him again

The car rental area is out of the terminal. People need to take a bus and there is no clear indication of it. The only car rental company in the terminal is Sixt.

Target Rent is a gem of a spot in Naples to rent a car. Would go back next time I visit.

Terrible experience, but why the extra charges??? My deposit had an unexplained extra charge of over 1000 yuan!!! The car was inspected at drop-off with no issues! The fuel tank was also full!!!