LANGKAWI CAR RENTAL REVIEWS

We had a stress free pick up and drop off staff were very helpful even though we arrived early they arranged to meet us.

Booking on Internet was easy and stressless

The service was very good

Overall, the pick-up and drop-off were smooth, though I had to spend 10 minutes to find the representative from Europcar and another 15 minutes to complete the paper work. It would have been great had the representative informed me about the nearest petrol station, from where I could fill the fuel tank and drop-off the car. I came all the way to the drop-off point, but couldn't find any fuel station on my way; Had to search for fuel stations and go back again, to fill petrol, wasting precious 20 minutes in the process and also ended up paying fine to the airline, for delayed check-in.

Overall booking process and communication were good.

Their staff, "Ah Boy" been efficient and friendly. He texted us a day in advanced regarding deposit amount required. Waited for us at arrival hall and lead us straight to our rented vehicle. Quick briefing on the car handover. Everything was smooth and returning the vehicle and deposit refund was fast too. Highly recommended.

We arrived at Langkawi Airport at 8 PM, and the staff was waiting by the roadside.

I found out that the car involved in a car accident before, and the engine warning light on the dashboard was constantly turned ON. I was so worried that the car may break down somewhere during the trip, but it didn't. I contacted Sea Safari, and they claimed and assured me that they have the car sent to check and maintenance periodically, and there is nothing to worry.

First time on this platform, very convenient.

I like the overa experience with Samavest. The car that we booked have a slight techinical failure. However the staff replaced it with a better car for our comfort. Good job!

The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.

Spacious and petrol saving eventhough we travelled alot. Recommended!

Fast and efficient.

Car return can be improved as contact number given was never answered so had to wait at airport till the agent came.

The car rental experience was exceptional. Before me reaching the Airport the provider contacted me promptly and was waiting at the landmark. Car was delivered right in front of Arrival gate at the Airport & explained the procedure. Car fuel was full & the vehicle was in good condition. He helped me by sharing the Gas station location and any queries I had. Even during the drop, it was Hazle free! Car was like my own for the 4 days I booked. I'll definitely use this service next time when needed without any doubt.

Great new car

So easy so convenient

Car met my expectation. Value for money. Car front wheels were noisy, not sure the reason why but no issue with handling. Fuel consumption good.

Platform was easy to navigrate.

The staff were extremely helpful

Great booking system. I used help and asked many questions which were answered before I booked and paid.

Car is new!

Service the car slightly more. The car that was given (produa bezza), the passenger doors lock were not working. We had to manually open the lock from the driver's door everytime we parked.

The car condition could have been better and not really up to my expectation. Especially on the rear tyres are actually quite bold and can be dangerous to drive on a rainy days. I only noticed it on the 2nd day after I pick up the car. The rental company should do a check on the car before renting it out. This could caused accident if it is not properly checked.

NA.

Good services

Good apps

so far okay. not any command.

Spend a lot of time during pick up.