The services are excellent. Staff was meeting me at arrival after the luggage checked by custom. Simple but with details for car hand over to me. Drop off time was accomodated to my time. Very polite staff.
The condition of the car is 10/10 as it is brand new...The staff are very helpful.Overall,it is a wonderful experience and it definitely reached international standard.KURDOS FOR EUROPCAR MALAYSIA!
I’m pretty happy with the picking up and returning process. I hope you can make some checks and repair with your vehicles. The first Proton Saga I received has a faulty radio and hard steering. After changing to another proton Saga, the drive is good but I feel there is something wrong with the front right wheel.
Amazing and easy to use rental car company, would definitely recommend.
Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait.
Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either.
The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however.
When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned.
Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.
About QEEQ:10.0/10
Simple and easy to use platform. No issues were experienced with my rental, would personally use it again.
No counter at the Langkawi International airport and need to call the car company. Within 10 minutes the car company staff deliver the car. Booked the Axia car but the company given me another car which is Myvi and it's slightly bigger size.
Car hire locations (incl. in-airport & off-airport)
Car hire reviews by car hire supplier
Car hire at/near landmarks of Langkawi
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