PENANG CAR RENTAL REVIEWS

Easy to find. Helpful staff

Enjoying the platform so far

The counter staff was very friendly and assisted us in the best way she can. We was given an upgrade with a much spacious & new vehicle, my family enjoyed very much for the whole journey. Thank you Hertz!

This is our first time using this booking and found it very useful with good prices. Will use it again for the next trip. Thank you Easyrentcars.com!

The staff is attentive. However I booked for Bezza but given Saga. I have paid higher rate for Bezza actually. But being told that they gave the same range vehicle. It doesn't make sense to me after second thought.

The apps is not so user friendly, unable to reach customer service chat.

Waiting time was ok, staff were friendly. Car was provided with good condition (9/10) and clean.

The customer service was great and accommodating, the staff was kind enough to loan me his personal TAG card for the toll way!

It was seamless

Serve by Fauziah. Excellent person and friendly.

Can you make the deposit fee cheaper and more convenient ?

The staff from suria contacted me by whatsapp a day before picking up the car. They informed me where to meet and picking up the car is very smooth. They also upgraded my car. I am very thankful to the staff who allowed me to drop off the car later by 3 hours because my flight delayed. Dropping off the car was very smooth and fast, upon reaching airport the staff is already there. I would rent from them again and recommend this car rental company.

everything meet expectation.

They charged extra for picking up the car after 8 PM without notifying in advance! My flight was delayed, which caused the late pickup.

Yes, they upgraded us to a bigger van (at no additional charge) as the one we booked was not available at the time. we also arrived later, by 2:30 hours as there was a delay in our flight but I was in constant communication with galaxy asia staffs and they were in fact the 1st one to inform me of my flight delay without me knowing! (means they were actually tracking my arrival!) Kudos to the team. Upon arriving, pick up was seamless and they gave very clear instructions. Best ever rental I've worked with so far in the few years of renting !

Great service, reasonable price.

It was a good experience, the staff is very friendly in helping us in getting the car as well as returning the car.

A good booking platform.

Counter staff very friendly and helpfull.

Give me more option with very good deal and price list.

Will visit this company again .

Efficient!

Easy to use!

Very good staff and customer service. Responded quickly to client (I had a delayed flight & informed the customer service) report.

The AV system in the vehicle was not working..

Awesome service

Nil

The car was well kept and it is only 1-2 years old car. Good for 4 person

Thank you for offering a good deal. Keep it up!