BRUSSELS CAR RENTAL REVIEWS

The car I got was in good condition but It was not a medium SUV as I ordered

The car I got was in good condition but It was not a medium SUV as I ordered

Very polite and efficient

All good. Good value

Very pleasant people and the car was really excellent, much better than I anticipated with extras that I hadn't asked such automatic gearbox and GPS navigation. Only problem was that they didn't provide drop-off information and it was hard to find the place

No problems whatsoever, good price, good information.

Véhicule haut de gamme, agréable à conduite. Le Top

Très facile. Le moins cher du marché Parfait

De momento no me han devuelto el depósito

recibi un cargo de europcar por €41.40 sin explicacionde que se trata!

Budget is the best company! It is always on my priority!

I've rented cars many times before, and there were always some issues during pickup, like insurance problems. This time it was much faster!

I had make a reservation for an Audi A3 and they did not have this model anymore, so not lucky:-( But the Opel Mokka was ok, I must admit!

Easy reservation process

Atención rápida en Inglés. Lo único malo fue que esperabamos exactamente el mismo carro que habiamos alquilado pero vino otro de la misma categoría aún no que considere inferior.

Excelente servicio, pratico y rápido.

Problem to contact them by phone, no reply no recall

Perfect service on the chat

The customer service was really good, but we didn't get the car that we order in the webside. We order a MERCEDES class B and we finally got a RENAULT KANGOO, nothing to be. The Mercedes Classe B was automathic and the Renault Kangoo wasn't. And of course, the type of vehicle isn't the same and the price neither. We claim for that.

As you can see from my reservation, I booked a Medium SUV | Toyota C-HR or similar, however, upon receipt I was given another car - a small Toyota Corolla hatchback. I specifically booked an SUV, since my height is 195 centimeters. As a result, 8 days I was cramped in the issued car, and I did not receive a price reduction for another car. I did not understand on the spot since the issuance of a car so took a long time, the reservation was at 11:30 a.m. but I received the keys only at 12:50 p.m. disgusting!

The car was great. The only negative was the wait to get the car. It was almost an hour we had to wait.

What was a bit sad was that the windows were dirty (greasy) on the inside. As you only notice when you are gone this is something they should check better. The actual car, a Susuki Swift is really not what I would ever buy.

Satisfied

The rental order was confirmed quickly. The pickup location was inside the airport and easy to find by following the rental car signs. Since we had a reservation, the front desk quickly processed the registration. We had to wait a bit for the car to be cleaned, but the staff was very friendly throughout.

Europcar is great!

Really helpful and friendly company. They were flexible when we had to delay the return of the car for a couple of hours and they didn’t charge as additionally

Easy application, variety of choices

Problems with the booking, the staff of Budget didn't accept the booking. They told this price cannot sale and take a lot of time to call back to Easy rent car staff and budget, brussel I have to re schedule my plan.

Nice staff and good help but when I complaint with the above problem, No good offer to reimburse my time loss, just only offer coupon code which I cannot use it on deadline