WARSAW CAR RENTAL REVIEWS

AVOID AT ALL COST. Dishonest to downright fraudulent rental place. They found small scratches on the car after I have returned it, charged full deposit (which is $500, way more than this should be charged), and refused to release ANY documents that would let me file an insurance claim against my travel insurer. They operate this "preagreed upon penalty" which basically means that if there's ANY damage (like $10 worth of damage), they will charge you full deposit and don't have to give you any documents. Maybe it's legal in Poland, but it is not how international insurance companies and car rental companies operate. Renting from this place you risk getting overcharged for any damage (we're talking kind of damage that in US would just be ignored) and no way to claim your insurance on it. FWIW, I asked a friend, Polish lawyer, if I have any recourse - she said that I could sue them if I wanted, but altogether I should've asked first before renting, because they have the worst opinion locally.

The car was in good condition, and both pickup and drop-off were quite convenient. Unfortunately, I forgot the GPS on the windshield when returning the car, and the inspector didn't notice it. When contacted, the rental company found and kept it, but they said they couldn't mail it back. Multiple communications through QEEQ were unsuccessful. I hope the rental company can offer more detailed and better service to customers.

Really easy keys pick up in the terminal. It did take some time to find the car in the parking lot.

Lovely stuff and All went smooth and quick. Thanks

Did not accept international driving license translation, required purchase of full insurance at 25 Euros per day, even though I already bought full insurance.

The pick-up and return process is simple, the vehicle is clean, the parking lot is very close, and the car is relatively new.

Car was in good condition, had some fuel in tank, car was clean in and out, however front windshield wasn't the cleanest one(from inside), be aware to check all the damage and take detailed pictures as they will find everything they can to claim money for damage you haven't done. After short discussion they have let go of this. It's good idea to have extra insurance.

Very easy booking process, everything explained as it should be.

Great experience as usual, highly recommend this company, stress free rental

The inconvenience was that you need to wash the car yourself, which is not convenient when you rushing to the airport and it’s raining. Otherwise it is good value for money. The car is spotless too.

Booking has been smooth, perfect deal.

You need to call the company before you pick up the car. They do not have an actual stand at the airport so they just either walk around the airport or parking lot. I was really surprised as the cars were new and in great condition. Everything is electronic - you sign on mobile device etc.

This worse car rental car company in the world they charged my visa 200 dollars for extra insurance . I arrived from Canada to Poland with everything already payed hotel car rental everything!!! I told the person working at green motion car rental I don’t need extra insurance I have it with my visa !!!!!! Then he says I have to buy the extra insurance or I don’t get the car !!! Absolutely a joke ! I Will never use this company agen never !!!!! Absolutely garbage!!!!

The car was new and excellent and it was in a higher category than booked. Pickup was perfect. At return, the agent declared that the vehicle was scratched although it was returned in perfect condition and the scratches were imagined. We took photos and will vigurously contest the charges.

Very easy to book, with complete information. I hope that Easyrentcars will properly take care of the renters pretention for non-existent scratches.

Pretty good

The staff was polite, attentive, and professional in handing over the car.

Mandatory Insurance Purchase

I consider Panek car provider as the best at the Warsaw Okencie airport. People there are very helpful in reception and very easy in the process of returning the car. This company certainly cares about customer. This a second time I rented with Panek an I'll do it the next time in a few months. Panek is completely different from the Green Motion rental company (Warsaw Okecie Airport) which is steeling money from the costumers by charging them hundreds of dollars for imaginary scratches while refusing to provide any any documentation of it.

Good experience, helpful staff.

Polite staff, smooth communication, easy extension

Everything worked really well apart from returning the vehicle when they queried a tiny scratch on a wheel arch - it seemed like they were trying to find something to charge us with. We stood our ground and eventually they relented, as we knew this hadn't happened whilst in our rental. This could have been avoided if they had gone around the vehicle with us when we collected it.

Easy to use and hesitant due to the price, but booked using a company I had used before, so had peace of mind. Good communication from the company ahead of booking

Scam