JEJU-DO CAR RENTAL REVIEWS

The customer service staff can speak very good English and communicate very well.

Collecting car process was seamless and straightforward. The rental car was full of scratches that we need to take a video of it as a proof before signing off. When we returned the car, the process was speedy and no major problem.

Love the platform and the promotion given as the price is more competitive compared to other platform.

Pick up was really easy. Drop off also easy but people kind of not paying attention to your concerns. Maybe a language barrier thing. Bilingual personnel might help

Counter staff was very helpful, however thread on tyres were at the wear band already.

aged car and doesn't seem to be good mechanical condition. very dirty air duct with strong smell of dust. empty tank when getting the car, need to find gas station immediately. I will never use Tarma again.

good and easy booking, just need to have better partner.

Smooth pick up and drop off. Car condition is OK. Only a boot space is taking up by LPG tank.

Easy to book. Worth with discounts. Recommended.

The phone number written is unreachable, direction given is different from the actual store.

Car was excellent but natural gas so had to look for specific stations

Excellent...would use again to order a car from the AIRPORT

The Tamra store should have known that my flight KA325 would arrive in Jeju after their closing time at 08:00 PM on 22/06, but they still accepted the order. This led to me having to take a taxi to the hotel that night and then another taxi to the airport the next day (23/06) to pick up the car. The time and money I lost should be compensated by both you (ZuzuCar and Tamra).

It is my first time renting a car in Jeju. The car comes with GPS. The staff is helpful to set drop-off as Home on the GPS (the GPS is a must as it finds the place that I wanna to go easily and it is in Korean) which really makes it easy for me to find my way back to return the car.

The website is easy to use. The price is reasonable as it comes with insurance and GPS device.

The lady boss and the guy who served me was friendly and helpful. Both speaks English, that's a plus point. No hard selling, no hassle. Only problem is that those LPG cars have smaller boot space. Even I had a hard time squeezing my 2 luggage in the boot.

Platform easy to use. Straight forward.

it could be better if they can provide us an umbrella to the shuttle bus when its raining

Good staff:)

車をパンクさせてしまったがとてもスムーズな対応で助かりました。車もとても綺麗で満足です。

最初に予約違う車が用意されており受取に時間がかかった。

The GPS system didn’t run smoothly So I forgot it and use the phone for navigation.

I tried to get help from TAMRA helpline as I encountered some problem with the car. The person showed his impatience and replied me rudely and he didnt even make effort to help me with my problem.

no English GPS,

All process done via electronic and paperless. The communication in english is not so good. I don't have any issue with the car condition, the bus shuttle pickup and return to airport is very smooth. The instruction given via whatsapp is very clear. The car came with GPS but in Korean. Prefer to include English version.

Excellent website and really easy to book car rental with easyrentcars.

The car aircon was not very cold and at times the gas meter was not showing the petrol accurately. I enjoyed the Bluetooth and radio station as the equipment worked well.

Would highly recommend the company although with a few inconvenient experience with the oil meter.