BARCELONA CAR RENTAL REVIEWS

Not bad

The store has two counters, there were no other customers in front of us, so my friend and I processed at the same time, very efficient and good service.

The new Yaris Cross has less than 1500 kilometers.

There are relatively few staff, so sometimes the lines are long. The pickup and drop-off process is quick, but the waiting time is lengthy.

Very satisfied

Efficient service, booking can be held for free for 12 hours. If you can't pick up the car at the agreed time, you can collect it within 12 hours.

Although a bit slow, it was very good.

Extremely satisfied

The staff's attitude is excellent and they never force you to buy additional insurance, which increases my trust in this company. I don't consider other companies anymore when renting a car. My car once had a malfunction alert, and to prevent any accidents, they gave me a replacement car for free and even upgraded me to a better model. I have now become a loyal fan of this company. Yes, I am happy to recommend their cars to any friends, it's definitely a wise choice.

It's acceptable.

The deposit was not refunded on the spot.

The deposit wasn't refunded on the spot.

Good

Didn’t have our car (estate) but were given a large SUV so had no space worries

Very good.

Good, decent. The car had many scratches and damages on the exterior, which made the inspection process more difficult.

The staff at the rental company were quite friendly.

Very satisfied!

Overall service was quite good, and the car's condition was decent. However, Barcelona is more suitable for smaller cars, this one was a bit wide, especially for turning in parking garages. The deposit from this rental company is extremely high, up to 1200 euros. The staff will recommend buying full insurance for 92 euros to avoid the deposit, but if you refuse, they won't push it. This full insurance seems to be a standard price because later in Tenerife, I rented directly from Hertz and full insurance was also nearly 90 euros. Additionally, there's a 108-euro deposit for a full tank of gas, which must be charged to the registered driver's credit card and cannot be paid in cash. At that time, my credit card reached its limit, so I had to buy the full insurance. Adding the full insurance purchased on QEEQ, I ended up buying insurance twice.

Excellent service