ISTANBUL CAR RENTAL REVIEWS

We booked a baby seat, and they confirmed it at the desk, but when arrives found the car without and they said they run out of it. When we insisted on having one because we have 5 month baby, they managed to get one. It took very long time for drop off, no one was there and we had to wait for the shuttle driver to drop off the car.

Cars are new and good conditions

Amazing service and chat was very sincere

Perfect

Thier car very clean but insurnace is expansive

Best web site ever

Green motion staff is great but always use shuttle service to car location while i selected in terminal

staff is knowledgeable and helpful

havent experienced anything about price drop prtoector, easy to use

bad signage, hard to find, tons of paperwork to fill out, ineffective check-in/out

Aracı teslim ettiğimde herhangi bir sorun olmadığını söylediler ancak daha sonra 300 lira temizlik ücreti fatura ettiler

They are hopeless they don’t support when we call them customer service people reply us u booked from easement car talk to them we are not here to help u One of the worst experiences and in future will not book any car from windycar

The company is very bad.... They stole 60€ More than it was written on the agreement, the staff are terrible, all they care about is your money and how to stole it from you, and then today they took 430 TL from my credit card without my permission I don’t recommend dealing with this bad company.... really it’s a very bad car rental company and bad staff

Au comptoir, il n’y avait pas la voiture que j’avais réserver, j’ai payé 80$ pour un surclassement. J’avais déjà payé pour la location et la compagnie m.a facturer en double et je n’étais plus dans le pays quand je m’en suis rendu compte. Plus jamais budget.

Check car thoroughly as a lot or hidden dents & scratches

Thank you for the excellent service, airport pick & drop-off. I will recommend you to my friends.

I like your discounts & competitive rates. You are better than Travelocity in my experience.

It's okay, but they will ask you to buy full insurance.

Due to the cancellation of my order, when I tried to rebook later at around 10 PM, the unprofessional communication of the rental company's customer service caused the store to be unwilling to talk to the customer service at all. I rented for a total of 3 days, because I chose a return time that was half an hour later than intended on the app, the app showed I rented for 4 days and I paid for 4 days. But when I arrived at the store, the order was only for 3 days. The store explained that they allow a 1-hour buffer, so if you rent for 3 days and 1 hour, they only charge for 3 days. In reality, I paid for 4 days on the app. I then communicated this with the rental company's customer service and canceled the first order, being told that the deposit would be refunded within 3 to 5 days. It has been more than half a month now, and I have not yet received the refund. I had to rebook, causing the store's customer service to become impatient.

The car was bad, not in good condition, the break was bad there are sound from everywhere, i spent more than 2 hours to receive the car, i had to wait in the parking with my 1 yr baby, last thing the holding money not received yet since i dropped of.

Good

I picked up the car at 2:00 PM, and there was no line.

They replaced my reservation with a better car because they rented my reserved car, but I took more than 30 minutes to finish the papers, and when I dropped off the car it was terrible because too much crowd and there is one employee to receive all the cars.

Very good

The car was very nice and clear. It was a really good experience to enjoy the trip this way in Turkey. We just encountered a little difficulty in returning the car. Since there is an earthquake happened days before our trip, it affects the safety of the building of the shop. But we didn't get any notifications from Enterprise. We only notice that when we arrive at the shop and help by the shopkeeper next door. It would be better if Enterprise could send the map/direction info before head. thanks!

Quick respond and helpful customer services.