ISTANBUL CAR RENTAL REVIEWS

I would like yo say that goldcar company has terrible customers. They didn't help enough. Their responsibility was awful

Positive feedback

Very disappointed.

Habituellement chez europcar JE reçois toujours UNE bonne voiture et c'était pas le cas cette fois ci.

The worst experience ever. Advice you to stick with well known companies.

They were out of cars even I had a reservation. (then finally they found one somehow after a hour of frustration) Be cautious when renting and be prepared for surprises

They haven't been helpful at all. Waisted a lot of time and money. They try to rob you of with extra insurance etc. Will never use them again.

Staff were rude when dropping car off. They told me to shut up and I was going to go insane but I had a flight to catch. They were very very rude after dropping car off.

No comments. Good service.

There are no staff in the office when the car is delivered Delay in re deposit

Absolutely bad, staff didn't know about the car system.

Great app.

The first car we were given had a gas tank that leaked, so we had to change the car when this was discovered. When we discovered this problem it was difficult to get the car changed. We wasted one day waiting for the new to be delivered and had to keep contacting the company. The second car kept giving us a maintenance due message. Thankfully nothing went wrong. Staff members we dealt with face to face upon receiving both vehicles were pleasant.

this is horrible company especially the workers do not assures you about safety of company. When We asked the worker that Can We trust this company he says I DO NOT KNOW !!!! I definitely do not recomend this company.

Great experience!!!

Airport transfers are very convenient

Overall service is good, but the pickup location is a bit far.

It was a good experience for me. I always prefer to use this company. Thanks a lot.

The most successfull app in the world.

New cars, fast pick-up. Expensive provision (3000tl & 500usd). Usually: i am satisfied

There are no fixed pick-up and drop-off points. Initially, the number given by the company was invalid. Both picking up and returning the car took over an hour. When calling to return the car, the person on the other end said 'no English'. Am I expected to communicate in Turkish? If so, please indicate 'customers must speak Turkish' in the notes next time. Regarding the car, we booked a Corolla but received a Renault, which is not what we ordered. Additionally, the gas tank was nearly empty when delivered. They said we should return it with the same amount of fuel, but how can one guarantee to use it all up exactly? This seems unfair. Overall, it was a very poor rental experience.

Gayet ilgililerdi teşekkürler

Charges were made to my credit card without consent.