FORT LAUDERDALE CAR RENTAL REVIEWS

Right Car rental should be wipe out of business. They are rip of company, as well as Economy rentals - the same strategy to lure customers with low price, charging them 2 or 3 times more than originally stated. We ended up cancelling our rentals, since they denied our personal insurance with $2,000.000 liability insurance coverage( they requirement is $300,000)? Basically, they are counting on your tiredness, and brazen requests you will have no other choices. I had cancelled my reservation on the spot, which person at the counter gladly proceeded with. Their raining should be 0, and no advertisement on car rentals web pages at all. SCAM, SCAM, SCAM,SCAM....

The car was not thoroughly checked when returned.

The worst part was to pick up the car. It took really long time. I was forced to pay extra for second driver even if I did not need it. The person at the counter told me because I gave my credit card I have to be added as a driver and pay for it. ( I did not need this option but was forced to take it)As a result our booking costed more then planned. I would not rent with easirent again.

Everything was as promised. Fast. Price great. Shuttle to/from airport on time.

My vehicle had bluetooth, rearview camera, touch screen radio. It did NOT have automatic windows or door locks which was a hassle considering it’s 2019. My other family members were upgraded to SUV and they paid half of what I paid .... The check-In process was brutal, they kept 1,800US for deposit which was bot written ANYWHERE And I had to call my insurance long distance to prove I was insured because he did not believe my proof of insurance...

Staff at Fort Lauderdale location was courteous helpful and efficient. I would recommend ACE

Knocked it out of the park. Great value and convenient

Terrible people. Terrible customer experience.

Great app. Good customer service.

The clerk at the counter try to become an insurance specialist and want to sell an insurance coverage: he refuse my insurance proof of 3 pages confirming coverages of all risks but i had to reach my insurance company in Canada to discuss with him and after over one hour of delay he accept to rent the car with my insurance proof but it has bee too hard

Your company is ok on this side

Had to wait lot longer time to get vehicle

They are running a scam and making you pay cash for minor scratches and tiny dings that were already there.

Terrible experience. Several hidden fees not aware of. Wait time was terrible

Car not available at arrival. Car not cleaned properly.

Terrible experience. It took a long time to get the car, and it wasn't ready. We had to wait constantly.

The hard sale for more insurance was relentless. While the line grew the gentleman would not let up. Almost to the point of bullying. The car had the " maintenance needed " light on the whole time. The check our was easy and the gentleman there was professional and polite!

Very Good!

It is a scam! They tell you $11 a day for car. If you want their car you must purchase their insurance, and toll pass from them. By the time you are done, you are paying over $180 a day for a Ford Fiesta. The guys at the counter was very nice! We refused to rent a car from them, so they took us back to the airport.

Meet my expectation

May be the check in person can ask some question faster

The car was ok,no problem ,the problem is , i had already paid. (153$ canadian $) June 20 and when i returned the car, i had a other bill of 674$.I know 500$ on this was for the deposit ,but what about the other 174$?. And the women i talked to, said i should go to my bank tu clarify this.

As a first time user of Easirent, we were totally impressed. We prebooked, prepaid online and just went to the counter for the car, a clean, filled car was ready for us. The attendant went around the car and marked any damage off, other companies do not do that. Everyone was pleasant, the price was totally awesome. Shuttle to airport was fast. I give them a 10.

It was very easy to rent online and get coverage. Even tho there was no price drop on our rental we were very pleased... When can you rent a car with ins for $60 for 3.5 days... I will be using it again!

Professional, knowledgeable & helpful staff. Complimentary champagne with caviar at drop off would make ACE unbeatable worldwide.

Innovative, useful intercontinental service.

I should have checked the reviews first, there is a reason they only have one star. We tried to call from the airport 4 times and it kept saying no one is able to answer your cal. Finally an airport employee told us where to go and said they would be around in about 15 minutes, it was more like 30. The car had electrical problems that didn’t affect us too much but scared us the car may not make it back.