LAS VEGAS CAR RENTAL REVIEWS

Like: Everything

Like: Car was very clean and functioned well during the entire two week rental period.

Like: The car we rented wasn’t available so we got a bigger one.

Smooth communication!

Like: Awesome experience overall.
Dislike: Nothing.

Like: Great vehicle we wanted a hybrid....did not see one staff at the gate showed us one and we were happy....lots of thanks to the exit staffer...and return staff very fiendly as well!

Had to wait in a long line

Like: The line was long for my pick up and there were only 2 people at the counter i ended up using the self service witch was great but the phone itself was dirty, I didn't really want to touch it let alone put it by my face but it beat waiting in the line.

Good service

A wide range of models! Convenient service.

Like: `Car was good; sell.
Dislike: In Rental Center staffing was short; rep tried too, much too, hard to up

Like: We will definitely rent a car back from the same company because the service is excellent and efficient.

Like: I was really excited to see this new rental company in the search profile. Not only was the process easy, the monitoring was able to get me a lower price of about $10! The car was as expected and there was no pressured upsell. Great process!!
Dislike: N/a

Like: The counter and check in people were friendly and helpful
Dislike: Not a Chevrolet Impala like I reserved

Like: Everything ran nice and smooth
Dislike: Nothing

Like: Good
Dislike: The service was very fast.

The staff were very friendly, but they kept swapping cars, which delayed the car delivery by two hours.

Forced to buy insurance. I already purchased third-party and super full insurance with this order, but they still required an official English version of the third-party policy at pick-up. Otherwise, I couldn't get the car. I had no choice but to buy the minimum coverage. All in all, it ended up costing the same or even more than a normal rental company. This company attracts customers with low prices and then forces additional purchases. I will never choose this company again.

Like: I am glad we booked through your site. We got a great price, a great car and efficient service
Dislike: Can't complain - oh yes it would have been nice to be given the wifi password that the car seemed to have

The kiosk at the site required a lot of information to input, and halfway through it crashed, forcing us to go to the counter, which was very frustrating. When booking, we had purchased full insurance, but the counter staff insisted we didn't. It wasn't until we showed the English part of the insurance provided by the rental service that they finally accepted it. Additionally, we had selected the option to return the car with a full tank when booking, but the counter staff insisted we buy their fuel (empty tank return), saying it would cost extra to return it full and that their fuel prices were much higher. Not wanting to waste time, we agreed... only to find out the outside fuel prices were half of what the rental company charged. It was infuriating!! The counter staff was really terrible!!