CHICAGO CAR RENTAL REVIEWS

Excellent

Checking in was extraordinarily slow, as there were only two people in front of me in line and it took over half an hour.

The Pick-Up instructions for ORD are misleading: "From the terminal, you can see the shuttle bus pick-up area. Take the shuttle bus to the store and check in at the counter" ORD has a tram to get to the car rental lot from the terminals; only airport hotels have shuttle buses. Please correct the instructions to indicate that travelers should take the tram.

It was Fox rental cars. Car was ok, nothing spectacular and although it was supposed to be full it was barely on the full mark at pick up. The counter staff tried to sell me more insurance which I declined.

No complaints, I was happy with the process.

Muy buen servicio

Excelente aplicación

Check in desk was busy, whilst other desks were empty. Are Alamo just too good and get all the bookings?

THE BEST platform by a mile for booking car hire. You guys set the standards, I'm a multiple repeat satisfied customer, my only place to go.

Cars were in excellent condition.

It really helped me find good car in cheaper prices

Pick-up location was under staffed so I had to wait quite a while.

It was easy to get the car. We booked a Camry but actually received a CRV.

Satisfactory

The car was new, service was very good, some upselling but not pushy.

A lot of hidden fees

Overall my experience was really great! One thing I felt it would be better if there was a possibility to make changes to my reservation like bringing down the total days by a day which is fine otherwise it was fantastic

There was an accident, and the resolution was too slow. It took half an hour for someone to answer the service call.

Very good

Very satisfied

I recommend QEEQ for overseas car rentals, as they provide numerous service reminders.

They didn't provide the reserved model, and none of their locations had a replacement vehicle available. They also didn't allow early cancellation. The offered Tesla wasn't suitable for long-distance travel. After picking up the car, we found that even when parked overnight, the battery still drained, causing us to make multiple long charging stops during the trip. This added extra time and fatigue, resulting in a very poor rental experience.

When I picked up the car, I couldn't connect Google Maps to the car's screen, and the staff couldn't help. They said changing the car wouldn't help. When driving away, I noticed a strange noise and returned to get another Camry. The staff at the site said there couldn't be a problem. After talking to the counter staff, I got a car with only 6000 miles on it and everything worked fine. When I tried to extend the rental, they quoted an exorbitant price, so I switched to Sixt and rented again.

excellent service, car was clean and easiness to handle at the airport

easy to find vehicles of your choice and an easy process to book and handle it.

Very good