SEATTLE CAR RENTAL REVIEWS

Car rental companies in the US tend to be strong-willed, with no inspections for pick-up and drop-off. There's a higher level of social trust, but the service awareness is relatively poor.

Das Auto hat ein Wartungshinweis angezeigt. EInige Flecken auf den Sitzen. Dss Auto hatte einige Kratzer und Beulen.

Die Buchungsplattform rettet ein vor Zusatzangeboten an der Abholstelle. Es wird alles Notwendige in der QEEQ App überschaubar angeboten.

The car was fine, but the counter service was too slow. It took 2 hours to pick up the car as they kept pushing insurance and upgrades.

We waited over an hour to pick up our car. The man in the counter was not especially nice or helpful at all, he didn’t care. We ended up changing the car at the Burbank airport in LA because the car was in poor condition. Noisy and really bad brakes, the car was dragging to the right so I had to parry to go straight. Tires was really worn down. We had planned a trip to the Nevada dessert and couldn’t risk getting stuck out there. However the women who helped us at Burbank airport was a real angel! She was super helpful and a real professional!

It was easy to book

We had to pay to upgrade as the original car was too small. The car was expensive but proved ideal for our needs. Why did Thrifty acquire a car with cream leather. It has dirty marks on it that wouldn’t have shown so much on BBC a car with a dark leather interior. Otherwise it was a nice car.

Behaviour of the Staff at customer service is good until you refuse to buy their offered trip protection insurance, once you refuse it their behaviour changes to being very rude. My customer service advisor literally threw the booking papers at me and told me to go downstairs to find your vehicle. That was shocking.

My experience with Qeeq.com has been excellent.

The front desk agent Kate was friendly, efficient and thorough. The staff in the pickup / drop off zone were excellent as well. The only thing that made my trip a little less enjoyable was the flat tire, which I changed myself and my trip was cut short because I didn’t trust driving on a spare. So I had to return from 2 hours away and missed out on my Mount Ranier excursion. The staff are all excellent t in Customer service. However the tires on my rental were bald, please put more effort into making sure your customers are travelling in safety.

Charged an extra $99 without clear notification!

Overall good, but the car didn't have a full tank when we picked it up. The staff was efficient and friendly, and the car was in good condition. Affordable.

Maria at the front counter was incredibly kind and helpful! I hadn’t used Fox rental before this experience, but definitely will again!

Booking process was intuitive and convenient!

The service level is average compared to other industries.

Lack of transparency in charges

There were too many people in line and too few counters, causing a long wait time. I previously rented a car with a Hong Kong driver's license, but this time they said it was not acceptable. Despite presenting recent successful rental records from other companies, they still refused. Eventually, I spoke with a manager, and after one and a half hours, I finally got the car, though reluctantly.

Everyone, please be careful with the Budget car rental store. I've rented cars many times, and this is the first time I've encountered hidden charges that I was unaware of, which were forcefully added. I've applied for after-sales service, and a week has passed with no resolution. Where is the efficiency?

I returned the car with a full tank, but they claimed it was not full and charged me for 1.8 gallons (about 6.8 liters). They said the tank was 15.5 gallons when I picked up the car and 13.7 gallons when I returned it. Whether the rental company has the ability and time to accurately measure the fuel level is questionable. Even after the fuel nozzle clicks, you can still add a few more liters. They charged $9.9 per liter plus an 11.11% service fee. Extremely dissatisfied.

Der gebuchte Mietwagen in der gebuchten Klasse war nicht verfügbar. Wir haben 2 Stunden gewartet und mussten dann auf eine kleinere Alternative ausweichen. Ein Cashback für das kleinere Auto war bei HERTZ nicht möglich. Deshalb haben wir einen Claim über Qeeq eröffnet, der dann nach Wochen erfolgreich war.

Sehr behilflich in der Kommunikation mit HERTZ für das downgrade refund.

Car had a lot of small dents which the staff didn't take note off , or even cared about ..."take a photo"

Satisfied

Since they did not have the car promised, they easily upgraded us to the best available which was a significant upgrade to a full size suv.

El coche superó mis espectativas

Facilidad para reservar