We got a larger car than we expected and collecting it was straightforward. I'm from the UK, so driving on the left made things easy - never liked automatics though, doesn't feel like proper driving.
Like: It was a hire car while my car was getting fixed. Dislike: It was a hire car while my car was getting fixed. The first car I hired you couldn't fill it up so that wasn't good and the second car was perfect.
This company is simpler and faster compared to the rental company that starts with H. No additional deposit is needed, which is very convenient. Next time, after booking online, you can pick up the car at the airport upon landing and return it at the airport before your flight.
Was a smooth pick up and drop off so easy! The car was clean, comfortable and great to drive, I had to call roadside support after a stone got stuck in the brakes and they were with me within an hour - great customer service
“Great service and great to receive an upgraded car.”
About Europcar:9.0/10
Having no representative on the ground at Sydney InterNational airport wasn’t great. Took ages to work out what to do with the key and hand back the car as there were no instructions. Eventually someone came along from another car rental company and instructed us.
Waited almost 45 minutes for the car on pick up but got an upgrade as compensation so no complaints. Was told that there was no damage on the car when there was so had to email again after to show the company the obvious dent on the side of the car.
Very disappointed that the car was damaged on both sides, had no hub caps, and the brakes made a grinding sound when applied. As we were travelling in mountainous terrain, this was a worry. The vehicle had obviously been in an accident prior to our arrival. Also booked snow chains, but when we arrived we were told we could pick them up from Adaminaby - which was nowhere near Mt Selwyn and Tumut.
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E.fox
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View more >Dislike: no cd player in the car
I.Watt
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View more >R.JOHNSON
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View more >Dislike: It was a hire car while my car was getting fixed. The first car I hired you couldn't fill it up so that wasn't good and the second car was perfect.
D.Lyons
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View more >E.Rookyard
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View more >S.Rohan
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View more >Antonia Susanna
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View more >Elizabeth Longfellow
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View more >M.Gallo
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View more >Dislike: n/a
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View more >Alan Harry
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View more >R.Adi Reddy
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View more >Dislike: Insurance cost such a waste..it shoukd be all inclusive
N.Hibbert
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View more >A.Martin
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View more >J.Tan
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View more >E.Rookyard
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View more >M.Tongia
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View more >A.Mitchell
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