Great Staff and very easy process, wanted to thank everyone at eurpocar airport branch and customer care call center for their unparalleled support and assistance.
special thanks to mohammed al kurdi and airport branch manager mohammed
Budget doesn't really have a counter at the airport, we had to do all documents / deposit payment outside at the parking lot, which was very unusual. However it was all good at the end. The car was also OK.
The staff are not friendly, and misconduct, There is no respect in dealing, I can say that it is a totally bad experience, and I would not recommend it to anyone. The competitive price is not at the expense of good service, In the end I paid over payments that are not right.
The cars' tyiers were in very bad condition, even the spare one was also broken. I fixed the tyiers twice during the rent time. I was promised to get another car but didn't happen.
The car condition other than the tyiers was fine.
The Car was very old. Not the same model that i booked. Airbags were damaged, the car can’t speed beyond 90 km/hour. The car doesn’t worth 20% of the rent paid and it was disaster and unsafe to drive it. AVIS also advised in the beginning that there is no booking in their system and i waited 1:30 hours to get the car
The store is very small, and it's hard to find the return location. Many locations were closed, and the information on Google was not updated, so it took a long time to return the car.
Not impressed with the car and the service. The vehicle was quite old. Thriifty didn't have a desk at the airport and all documents / deposit needed to be done at the parking airport. Bit unusual. Was kinda difficult to return the car as well.
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