JORDAN CAR RENTAL REVIEWS

Upgraded the car model, no extra charges for now, offered free airport drop-off. There are only two pickup locations in Aqaba, but neither is at the airport or the land border crossing

1. The Amman pickup store had relocated without any notice. Luckily, the taxi driver was helpful and continuously asked around, eventually guiding us to the correct location. 2. The reserved Duster, despite having only 60,000 kilometers on it, was in poor condition. It wouldn't start initially and needed a new battery to ignite. The left rearview mirror was broken and couldn't be adjusted, the horn didn't work, the radio was unusable, and the cigarette lighter socket stopped working after a while. The car's interior was dirty and lacked complete accessories. 3. The store initially intended to replace it with a Toyota Corolla at the same price. 4. The drop-off location in Aqaba was incorrectly marked, showing it in the city center instead of near the border. Fortunately, we asked the hotel owner in advance. 5. The provided phone numbers were unreachable. However, the staff were friendly, spoke good English, and there were no extra charges. Overall, the service and vehicle quality were very different from Avis in other countries.

Staff was asleep as we arrived at midnight

The guy assisting with the rental process was very handsome, haha. Let me fangirl a bit, all the men in Jordan are very handsome. The store is located on the lower level of the InterContinental hotel, the environment is nice, and the efficiency is very high; no need to queue.

It was very convenient to exchange the car in another city.

Very close to the international arrivals, just a few meters away.

There was a bit of hassle when returning the car; they said it was dirty. After arguing a bit, they stopped making a fuss. We didn’t check the rented GPS carefully, and its charging cable didn’t work. We couldn’t find a suitable cable at the hotel, but luckily, the electric toothbrush cable worked. Later, we decided against returning the car to a different location, which turned out convenient. Overall satisfied, this is probably how it is in Jordan.

It was okay.

Very efficient, and the staff are very friendly.

I need to point out that when I picked up the car, it only had one bar of fuel, but when I returned it, the tank was half full. This is obviously unfair, Avis should ensure the car is fully fueled when renting it out.