SOUTH KOREA CAR RENTAL REVIEWS

High cost-performance ratio. Friendly service.

Service was a bit slow.

Got given a better class of car than what was booked for. Encountered some mechanical problem 2 days into booking. Contacted the company and a replacement was immediately sent to my location. Excellent service.

Wait to long to collect the car and the staff is not friendly and does not know how to speak english

Completely unable to rent. I have a Singaporean license, an American license, a Filipino license, a translated version of my Chinese license, a Hong Kong license, and the so-called international license provided by the rental company. None of them were accepted. This is the first time I've encountered this issue in many years. Never had this problem anywhere else globally... They also refused to refund my money. This is very unreasonable on the rental company's part.

Excellent service, multiple languages

Like: The car was comfortable, easy to drive. The build in gps was perfect. Everything was really good.
Dislike: It’s was very difficult to find the drop place. Small sign. The phone no. I got to put in gps didn’t match. I had to walk around the block and ask people where is that office....

The car i paid in the web wasnt the same on the actual day. I rented avante but came out a KIA K3. Slight disappointment

Like: I booked the car twice and both of it in a good condition. Everything are good, worth for rent.

Like: The staff was very helpful.
Dislike: Perhaps your company could provide a map in the nearest petrol station near the rental company because when we booked the car with full tank, we need to return with full tank too.

Service was just average.

Hope they can improve GPS for foreigner use because all display is korea but when speaking language is english.

一人でレンタカーの旅9日間、道も標識もわからないのに優秀なカーナビゲーションのお陰で 行きたいところへ沢山行けました。延長手続きにも迅速に応じてくださり、カスタマーサポートも丁寧で万全でした。車の状態も良好、楽しい旅になりました。

The phone number given unreachable, we unable to call the car rent supplier when we arrived Jeju. Luckily we able to call the customer service centre for help at the end we wait at airport more than 30min just can get the car. And the staff there unable speak English, we faced difficulties to communicate.

The process of pick up and drop off was really smooth and fast. Highly recommended.

We booked a Kia Morning but they gave us a Chevrolet Spark instead. Besides that, their customer support is slow. I called to ask for help but they replied me on the next day. Luckily it wasn't any urgent matters, Tamra can work better in this. Other than that, everything is good!

it would be better if there are some instruction show around the parking space when the customers return the car, to tell us we need to go back to the counter located in the terminal as there are no staff in the carpark.

Good and friendly staff. fast response. they help us a lot.

The counter staff very helpfulle

Car tyre bearings were noisy Counter staff could not communicate in English Fuel level during collection was at 3/4 mark, difficult to refuel to 3/4 mark, should collect and return at ‘full’ level