SOUTH KOREA CAR RENTAL REVIEWS

We got a brand new car, only 5000 kms on the clock. Quick response from office workers, easy to find the locations because you get directions with pictures and text. The only thing is that their English is not what you would expect from a car rental company at an international airport mostly dealing with foreign clients. Especially on the phone. But we managed alright without difficulties.

Lotte and Hertz in South Korea are the same company. The rental office is located inside Incheon Airport, Terminal 1, B3, Exit 3.

The air-conditioner wasn't cool enough & we couldn't open the door on the left side of the passenger. We spent 65,000 won on gas for a 5-day trip around the whole Jeju Island. Pretty economical on fuel consumption.

The car was quite a good deal (full protection included) because of the discount given.

staffs was good communication

good

Love their service. But was a bit bumped with the flat tyre incident we had on day 1. They swapped car immediately but we have to purchase new insurance for the swapped car. Overall very happy

It would be great if we can pay in advance once we booked the car. Sometimes it is hard when we can only pay up at the counter when our trip companion are not from the same country. Splitting the bill is super hard with this payment arrangement.

I had a great experience with Tamra car rental. The pick up and drop off process was quick and smooth. The car we hired was great and the staff were amazingly helpful. Thanks.

Just make sure the vehicle has at least fueled half tank.

Le personnel de l’agence de l’aéroport international ne parlait pas du tout anglais. Très problématique ! Notamment pour expliquer le système du péage à la sortie de l’aéroport où gérer la réservation. Idem à la restitution. Pas de preuve de restitution non plus. les 2 agences très compliquées à trouver. Ajouter un panneau à l’aéroport et les coordonnées gps de l’agence à busan.

Bien

You wrote in this commentblock " was the counter stuff helpfull enough" instead of counterstaff

At point of booking we noticed on booking confirmation that a deposit of USD500 - 3000 may be required. However it was not collected. The amount of the required deposit is above my expectation and we do not have sufficient fund for that.

Value for money.

グレードアップしていただいていました。

受付は日本語が通じませんでしたが、英語で誠実に対応してくれました。車両の若いスタッフも親切に対応してくれました。

車は細かな傷ありました。 ガソリンは40パーセント程の残量で スタート でした

The car wasn't full of fuel, one of the tires was losing air and the motor sounded like crap. We returned the car in advance, but we didn't get any discount. Could be the cheapest agency, but the rental wasn't cheap, so better off to choose another agency.

Good enough

車両自体は新しいものではなかったてすが、2人には十分な大きさで空調も良く聞いて最高でした！！あと何より燃費が良くて驚きでした！スタッフも英語を話す人がいて韓国語ができなくても大丈夫です！そして、とても便利な地図アプリを紹介してくれるのでそれはぜひダウンロードしてもらいましょう！

軽自動車のクラスを予約していたのに セダン系の乗用車が来ました。 運転怖かったです。

とても丁寧に対応していただきました！

車両の大きさが4人乗りの 小回りのきくような軽自動車サイズと 思っていたのですが、 セダン系の乗用車が来て 運転が怖かったです。

丁寧に対応して頂きました

I've got chevrolet instead of Kia. I believe it is a better car. Easy to drive. Just nice for 2 persons with 2 big luggages.

忙しい時期にレンタカーを使ったのかもしれませんが、車が汚れたままで貸されたのはちょっとマイナスでした。

The handing over and taking over process was very fast and the transaction is very transparent. The customer service was friendly and they are able to communicate in english.