SOUTH KOREA CAR RENTAL REVIEWS

Good

Good

Good

Good

ナビが韓国語しかなく、車内でAMラジオが聞けない（電源は入るが、どこの局を選択してもホワイトノイズしか聞こえない）ところが不満だった。 スタッフは片言の英語ながら親切に説明しようとしてくれた。

ポイントの制度がよく分からない。 あるのかもしれないが、貸し出しの問合せを現地から行う為の連絡先を分かりやすくして欲しい。

The car air conditioning was on and off at times, not good.

Counter staff should have explained more or provide relevant toll gate usage knowledge to customer upon car pick up Especially in korea . I asked about it and staff just said avoid the Hi pass lane will do. But there are so many lanes and all written in Korea. We have passed through the wrong lanes for the first 2 days of usage. Hence missed the toll fees. Hopefully there is no extra fine charge like mentioned upon car returning. Besides, it will be better to inform customer the nearest possible gas station for fuel refilling.

Actually it is not so convenient to collect and drop off the car outside from airport given the big luggage we have. Besides, it will be better to provide the driver with full tank of fuel when we collect the car as we do not know how much we need to fuel up before we return. I would say this policy was unfair to the driver.

Had rented twice in Jeju and only language was an issue, during taking over of the car, staff could not understand some of our questions in English. Nonetheless, staff service is still efficient and also helped us with the language of the in-built GPS. Hertz (or Lotte rent-a-car) has also made it very convenient for car tenants to move from airport to their rental place with high frequency shuttle bus. Will definitely recommend to rent from for people going to Jeju! Thank you!

Sweet and simple, made renting cars an ease, thank you Easyrentcars! And keep it up!

Process is fast and smooth. Car had a slight smell.

Nil.

Everything about the experience dealing with Easy Rent Cars was excellent. Ease of booking, information provided, instructions, etc. were right on the money. Will definitely use Easy Rent Cars for my next rental. Portugal and Spain next year !!!

Jeju Branch is fast, efficient and transparent

Staff is helpful and patient, waited for us when we were slightly late due to traffic jam.

車両にキズが多くあり、受取り時に写真を撮って 受取りした。 スタッフに、多少日本語がわかる人が居たら最高。

Fast pick up and drop off process

You need to take a shuttle to get the car, but it's quite convenient. Also, full insurance is available to reduce travel stress.

Good

I booked Kia Morning but was given Chervolet Spark instead. The car is not new with many scratches and tyres thread almost worn out. I requested to switch car but was told that no other car available. However, I can clearly see two Kia Morning available at the car park lot that day. I also noticed that the Chervolet Spark fuel consumption was higher as compared to Kia Morning. I was charged additional KRW10,000 for late returning the car for 40 minutes. Besides that, the GPS provided were outdated and difficult to use.

Easy and simple car booking process. I hope other user reviews and comments will be shown at the website rather than just ratings score.

Average

Need to find where to take the shuttle bus to reach the pick up point

Easy to make booking.

very nice car model - Sonata, with good luggage space for 2 large and 4 small size, very comfortable interior. maybe could be improved with car waxing to keep the car condition pick up location in seoul airport, can be cleared stated e.g. "with driver is located at gate xx, without driver is located at gate xx"

very good overall, keep going

Car condition really not good

Generally good