Pick up was really easy. Drop off also easy but people kind of not paying attention to your concerns. Maybe a language barrier thing. Bilingual personnel might help
“worst rental experience and car condition. It has very high mileage as of rental car. see photo”
About tamra:5.3/10
aged car and doesn't seem to be good mechanical condition. very dirty air duct with strong smell of dust. empty tank when getting the car, need to find gas station immediately. I will never use Tarma again.
About QEEQ:8.0/10
good and easy booking, just need to have better partner.
The Tamra store should have known that my flight KA325 would arrive in Jeju after their closing time at 08:00 PM on 22/06, but they still accepted the order. This led to me having to take a taxi to the hotel that night and then another taxi to the airport the next day (23/06) to pick up the car. The time and money I lost should be compensated by both you (ZuzuCar and Tamra).
“Excellent service from the staff who speaks English when picking up the car”
About Be My Car:8.7/10
It is my first time renting a car in Jeju. The car comes with GPS. The staff is helpful to set drop-off as Home on the GPS (the GPS is a must as it finds the place that I wanna to go easily and it is in Korean) which really makes it easy for me to find my way back to return the car.
About QEEQ:8.0/10
The website is easy to use. The price is reasonable as it comes with insurance and GPS device.
The lady boss and the guy who served me was friendly and helpful. Both speaks English, that's a plus point. No hard selling, no hassle. Only problem is that those LPG cars have smaller boot space. Even I had a hard time squeezing my 2 luggage in the boot.
Perfect !!!
Le personnel est amical et très serviable.
About QEEQ:10.0/10
No comment !
La non-disponibilité du véhicule a bien été géré.
Proposition d'amélioration : proposition d'autres véhicules à des dates différentes proches de la date souhaitée.
Smaller Vehicle Given during Pick UP
We ordered a 9-seater van to have more room for our bicycles and luggage. One day before picking up the vehicle when we contact them, we were told that the 9-seater van was actually a 12-seater van which required a bus licence most people do not have and so do us. We were given a 7-seater car the luggage compartment of which was very much smaller. I suspect that they do not have vehicle larger than 7-seater but using 12-seater van which requires bus driving licence to force customers to accept an alternative offer of a smaller car during pick up.
“Excellent value... only thing was the pay damage first reimburse later insurance”
About tamra:10.0/10
There is a US guy that speaks english... he is from NYC. So its a breeze to rent a car here. Careful of the CDW as its pay first claim later type of insurance.
All process done via electronic and paperless. The communication in english is not so good. I don't have any issue with the car condition, the bus shuttle pickup and return to airport is very smooth. The instruction given via whatsapp is very clear. The car came with GPS but in Korean. Prefer to include English version.
About QEEQ:10.0/10
Excellent website and really easy to book car rental with easyrentcars.
“Friendly and helpful staff. Highly recommend the service, really good value for money.”
About tamra:9.7/10
The car aircon was not very cold and at times the gas meter was not showing the petrol accurately.
I enjoyed the Bluetooth and radio station as the equipment worked well.
About QEEQ:10.0/10
Would highly recommend the company although with a few inconvenient experience with the oil meter.
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