Great service

Had to transfer twice to reach the rental point, and the service of the small company was average.

The staff service attitude was very good. However, we didn't get the car we reserved, which made us feel deceived and forced to choose the car they provided. Not recommended.

Like: This car was about half the price from some of the other car rental companies near LAX.
Dislike: Trying to get to the car rental location was very difficult. The confirmation e-mail came from easycarrentals, but the name of the company was Right car rentals. There was no bus that came to the LAX car rental pick up for over 30 minutes. I called twice to find out what to do. Both times I was put on hold for over 15 min and eventually I hung up. I got on a bus that said EZ car rentals, but I found out after I was taken to that location that was not the correct bus. I had to walk from EZ to Right. Once I got there everything was fine, but getting there was very difficult.

Like: The ladies at the desk were very nice and helpful. We got our rental car pretty quick. They did a video inspection before we left and when we got back.

Like: The fact that it is not a big office with long lines and wait, the staff is friendly and helpful, not a lot of paperwork, it is treamline perfectly.
Dislike: You are good keep it up