Excellent

For four consecutive months after the rental, I was charged every month due to the same fine being applied each time. Because the amount was only a bit over 20 euros, I didn't notice until four months later when I was still being charged. Since I was in China at the time, I finally realized. However, the previous charges had already been paid off on my credit card. This company charged me five times for the same fine, which is outrageous. While the car rental platform has grown large, it includes many companies, and the cheaper and less-known ones tend to overcharge. It's unfortunate that the rental platform couldn't provide any assistance.

Not satisfied, they shirk responsibility.

Despite the 1hr 30mns wait queing at the desk overall good service.

Easy process with competitive rates

I was charged a one way fee which I had

Like: Ordered a 2 door Fiat Panda (which was the cheapest option) and got a Fiat 500 instead which we loved.