Great as Usual

After a long haul flight arriving at night, I was kept waiting in an empty waiting room for almost 1 hour. When I eventually got served and was handed the EasiRent paperwork, the man informed me that EasiRent had to hold a "blocking fee" of GBP1,500 on my credit car in case of an accident. I told him I had paid additional fee for nil excess and I even showed him the paperwork but he still insisted on this fee. I was basically told that if I did not agree to the fee, then I would not be allowed a vehicle. I had no option but to agree, as I needed the car to drive a further 2 hours. When I looked over the car the next day in the light, it was extremely dirty not having been vacuumed inside, dirty windows and poor quality windscreen wipers. Overall, not a good experience with EasiRent and I am sorry to say, that I would not recommend them or use them again.

This is the second time that I have used EasyRentCars and I am happy with the service. For clarity and to avoid confusion, EasyRentCars is separate to the hire firm EasiRent. I would recommend EasyRentCars and I would use them again.

Nice new clean car. Very good value.

Not heard about the price drop at all.

They could improve the signage at the airport to the shuttle transfer area.

GOOD SERVICE

Took far to long to pick up car waited in line for over 40 mins, then had to wait for the car there was 4 people in front car was not cleaned inside or outside, windscreen was very smeary on the inside had to stop to get it cleaned